Cape Fear Energy Systems

Every company we hold in North Carolina whose Google breakdown has been read, grouped by their share of one and two star reviews. Cape Fear Energy Systems is in the highlighted group.

• 1★ · around July 2026 · the company replied

  It pains me to write this review, but I think prospective buyers need to know…. I had a working solar system that consistently produced 6.3KW peak power, but I needed to set up zero export to comply with my insurance. Cape fear sold me a dual battery (EnPhase 5p) with special EnPhase controllers over a year and a half ago and it still doesn’t work. We get maybe 3 kw peak production and it’s very uneven and unpredictable. One of the two batteries stopped working 6 weeks ago and nobody has even looked at it yet. The salesperson and install teams were very nice, but the support team has said the

• 1★ · around October 2025

  I have been asking for someone to come out and check my system for months to no avail. I have received one email stating that the original manufacturer went out of business. My warranty is with Cape Fear. Please help.

• 1★ · around August 2025 · the company replied

  I had a very disappointing experience with Cape Fear Solar. After putting down a 10% deposit, I was told I’d be refunded due to installation issues. Weeks later, I’m still waiting for my money. I was told the refund had been processed, but I’ve received no confirmation, no tracking information, and no update of any kind other than asking me to remove my review of the company after seeing the honest feedback I provided. Communication throughout this entire process has been consistently poor. I initially reached out in September 2024 with no response, followed up in January and again in February

• 3★ · around August 2025 · the company replied

  Start off with the negatives first-Main complaint is the communication- they choose to just constantly use email versus phone and text. So as the project moves forward that is their primary method to update you and it gets really annoying. I would miss questions or updates cause I’m not always able to just constantly look at my emails. There was not a walk through / tutorials once they were done- they just finish and leave so I used YouTube to figure it all out with solar and a battery backup. I had a conflict over the installation being pushed ahead of schedule (by Tesla) that I was not ready

• 5★ · around August 2026

  Great company! Any questions or fixes that are needed, they respond quickly and efficiently

• 5★ · around July 2026 · the company replied

  Cape Fear Energy Systems is amazing! Their communication was excellent from start to finish. I had to reschedule a few times because of my work schedule, and they were incredibly understanding and accommodating. The crew that came to my house this morning was professional, friendly, and very efficient. They did an outstanding job! A big shoutout to Mark for making the entire process smooth and stress-free. His professionalism, communication, and customer service were top-notch. Thank you all so much for making the process so easy. I’ll definitely be referring more people your way! If you’re co

• 5★ · around July 2026 · the company replied

  Easy to schedule , organized and efficient, overall good experience.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

• solar panel installation 57
• installation crew 28
• ev charger installation 23
• courteous staff 16
• professional installers 16
• battery backup 14
• quick installation 11
• installation process 9
• clean installation 6
• no pressure sales 4

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

• Warranty

  “warranties and our own workmanship warranty. After 19-plus years serving the…”

• Years in business

  “any local or utility incentives. Serving the Carolinas for 19+ years with trusted expertise and…”

Its website also mentions free estimate and established, but not in a sentence we can quote cleanly.

• It posts on YouTube, Facebook, Instagram and LinkedIn. A page that stopped posting years ago tells you something a listing will not.

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

• Pamlico Electric & Solar4.9★ · 140
• Carolina Connections Solar Energy - North Carolina Installation & Sales4.6★ · 50
• 8MSolar5.0★ · 3

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

• CompanyRating breakdown1–2★Newest review held

• Pamlico Electric & Solar

  4.9★ · 140 reviews

  1%
  Newest held review 3 months old

• Carolina Connections Solar Energy - North Carolina Installation & Sales

  4.6★ · 50 reviews

  12%
  Newest held review 6 months old

• Solar Select Carolinas

  4.7★ · 15 reviews

  7%
  No held review in 3 years

• NC Solar Now

  5.0★ · 6 reviews

  0%
  Newest held review this month

• SunCoast Solutions

  5.0★ · 6 reviews

  0%
  Newest held review 8 months old

• 8MSolar

  5.0★ · 3 reviews

  0%
  No held review in 2 years

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

• —The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
• —We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
• —We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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