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Gansett Solar

Solar energy company · Narragansett, RI

What the listing shows you

4.8★

17 Google reviews

What it doesn’t

6%

rated 1–2★

typical in Rhode Island, 2%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 17 reviews

Rated 1–2★
6%
typical in Rhode Island, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
100%
of the 17 reviews we hold

Its one and two star share is 4 points above the typical installer in Rhode Island. Across Rhode Island, 10 of the 33 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 17 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Rhode Island, on one axis

0% rated 1–2★100%

Each mark is one company we hold in Rhode Island whose Google breakdown has been read, placed by its share of one and two star reviews. Gansett Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2020 · the company replied

    Some hiccups with scheduling but I am looking forward to having solar. Well the system was installed over 2 months ago and the system is still not functional. This company has a communication problem. SDG&E is waiting on them.... I tried to get updates but was brushed off and told I didn't have to do anything else. That was not true. They also gave incorrect information about cost of power and they have not explained how the system works. Find a more experienced company.
  • 5★ · around August 2023 · the company replied

    Converting to solar has been one of the best decisions we've ever made. We are confident that we will never again have to pay for electricity at our home. The people at Gansett Solar are honest, helpful, and accommodating. If you're considering solar power, please talk with them.
  • 5★ · around August 2022 · the company replied

    I can’t say enough good things about my experience with this company. Chris Hurley took the time to answer all my questions along the way and never left me hanging for a response. The team that installed my panels were professional and efficient. Tyson, my project manager, was also splendid with prompt responses to any questions I had, as well as contacting me with updates before I even needed to reach out to him. Job well done!! Thank you so much. After meeting with more than 6 different companies, I’m so glad I chose your!!
  • 5★ · around August 2022 · the company replied

    After trying to work with a number of other solar companies, I finally ran across Chris and the team at Gansett. I was in a crunch to get approval from my local Historic District Committee at the same time as my metal roof. Gansett was a great partner - they were able to gather all the info to get the project approved, in time to piggyback on the in-progress metal roof HDC approvals. They worked well coordinating with our metal roof installer (ECMR) to keep our roof warranty intact; and were able to add our 30 panels + battery before winter set in. We're very pleased with our install and produ

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • helpful staff 4
  • system 3
  • communication 3
  • team 2
  • production 2
  • project 2
  • solar power 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions free estimate, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

    When they say they are open

    Sunday
    Closed
    Monday
    10 AM to 7 PM
    Tuesday
    10 AM to 7 PM
    Wednesday
    10 AM to 7 PM
    Thursday
    10 AM to 7 PM
    Friday
    Closed
    Saturday
    10 AM to 7 PM

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    Other installers in Rhode Island

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Gansett Solar?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing