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Solar Installer GuildUnited States · independent

GRID Alternatives.

Solar energy equipment supplier · Oakland, CA

What the listing shows you

4.8★

23 Google reviews

What it doesn’t

4%

rated 1–2★

typical in Oakland, 0%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 23 reviews

Rated 1–2★
4%
typical in Oakland, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 23 reviews we hold

Its one and two star share is 4 points above the typical installer in Oakland. Across California, 615 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 23 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Oakland, on one axis

0% rated 1–2★10%

Each mark is one company we hold in Oakland whose Google breakdown has been read, placed by its share of one and two star reviews. GRID Alternatives. is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2018

    Company does not step up to their expectations. They can be in the same category as a car salesperson. Once they have sealed the deal and met their quotas they no longer communicate nor want anything to do with you. My elderly parents received installs on solar panels last August and still not in service. Grid blames PG&E and when you contact PG&E and mentioned Grid, they already have a bad rap with them. Steer your way clear from this organization and will make it my duty to let their donors know what kind of corrupt gig they are operating. I have even go so far to contact the owner who claim

  • 4★ · around August 2024

    Great install but very difficult to get in touch with the office for follow up. They never answer their phones, respond to emails or voice messages. I had to do a surprise visit .

  • 5★ · around August 2020

    GRID Alternatives was so great to work with. They qualified us for a No Cost solar system on our home, which included needing to have our main electric panel upgraded from 100Amp to 125 Amp. They completely covered the cost of the upgrade, by an electrician of my choice as we were further out of their standard service area for their own electricians. The communication was always made clear of what was to happen and be expected. I have recommended them to everyone I know, especially being a Realtor and seeing that this company is legitimate service to my clients as well.

  • 5★ · around August 2020

    I’m happy with grid alternatives I save a lot money in my bills I recommended grid alternatives

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • volunteer 7
  • organization 6
  • income 4
  • learn 3
  • community 3
  • training 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions years in business, but not in a sentence we can quote cleanly.

    Elsewhere

    When they say they are open

    Sunday
    Closed
    Monday
    9 AM to 5 PM
    Tuesday
    9 AM to 5 PM
    Wednesday
    9 AM to 5 PM
    Thursday
    9 AM to 5 PM
    Friday
    9 AM to 5 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    • CivicSolar, Inc4.7★ · 89
    • Primergy3.7★ · 3
    • Avatar Energy Solutions5.0★ · 2

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Oakland

    1–2★3★4★5★gauge 0–20%typical here, 0%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run GRID Alternatives.?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing