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Solar Installer GuildUnited States · independent

CivicSolar, Inc

Solar energy equipment supplier · Oakland, CA

What the listing shows you

4.7★

89 Google reviews

What it doesn’t

6%

rated 1–2★

typical in Oakland, 0%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 89 reviews

Rated 1–2★
6%
typical in Oakland, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 89 reviews we hold

Its one and two star share is 6 points above the typical installer in Oakland. Across California, 556 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 89 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Oakland, on one axis

0% rated 1–2★10%

Each mark is one company we hold in Oakland whose Google breakdown has been read, placed by its share of one and two star reviews. CivicSolar, Inc is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2024

    I think this number is no longer in service. Not sure this is a legitimate business

  • 1★ · around August 2024

    don’t call the number the people aren’t helpful in the slightest. they kept asking me if i wanted a walmart gift card and tried to get my information when i was just asking what the average cost for my installation would be..

  • 1★ · around August 2015

    CivicSolar had issues with the shipment of my system. The panels arrived first, then the Enphse inverters, which were suppose to be accompanied by the rails (two 18' and two 14' Ironridge. I kept waiting weeks for the rails to arrive, finally the 18' rails arrived. I had postponed the install four weeks due to this problem. I called and they gave me the option to go purchase them locally knowing that they would probably take at least 3 weeks to for me to recive the 14' rails. I did purchase them locally, but I had to pay $80 more due to shipping and delivery to my house. They told me absolutel

  • 5★ · around August 2020

    Civic solar team is the best! Great customer service, knowledgeable, friendly and always willing to help. They help us be successful!

  • 5★ · around August 2019

    We get great service from our account manager Charlie Saginaw!

  • 5★ · around August 2019

    Needed a few parts for my PV solar project. Got everything I needed!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • cost 14
  • system 7
  • company 5
  • payment 4
  • account manager 4
  • responsive 4
  • shipment 3
  • competitive 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions 24/7 availability, but not in a sentence we can quote cleanly.

    Elsewhere

    When they say they are open

    Sunday
    Closed
    Monday
    8 AM to 6 PM
    Tuesday
    8 AM to 6 PM
    Wednesday
    8 AM to 6 PM
    Thursday
    8 AM to 6 PM
    Friday
    8 AM to 6 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Oakland

    1–2★3★4★5★gauge 0–20%typical here, 0%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run CivicSolar, Inc?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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