Skip to content

Ideal Horizon Benefits LLC

Solar energy system service · Knoxville, TN

What the listing shows you

2.4★

5 Google reviews

What it doesn’t

60%

rated 1–2★

typical in Tennessee, 3%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 5 reviews

Rated 1–2★
60%
typical in Tennessee, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 5 reviews we hold

Its one and two star share is 57 points above the typical installer in Tennessee. Across Tennessee, 3 of the 53 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Tennessee, on one axis

0% rated 1–2★100%

Each mark is one company we hold in Tennessee whose Google breakdown has been read, placed by its share of one and two star reviews. Ideal Horizon Benefits LLC is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2023

    Ideal horizon DO NOT USE. Although i cannot speak directly on ideal horizon themselves they are partnered or own SOLAR TITAN USA. Solar titen is a horrid company from pathetic excuses to delays to ignored calls and messages to straight out lies. 7 months i have had solar panels on my house. STILL NOT HOOKED UP, oh yeah and because of their poor service i am paying 350 elctric bill every month oh yeah AND my solar panels at 250 a month and they arnt even working. They are so pathetic that i bought the 2 stickers i was missing for state inspection paid 5 for the stickers and 8 for shipping them,
  • 1★ · around August 2023

    (FYI - Ideal Horizon Benefits LLC and Solar Titan USA are one and the same!) My parents signed an EXPENSIVE contract to have a solar package installed in December of 2021, almost a YEAR LATER and it's still not completed! I just filed a complaint on their behalf with the TN Attorney General's Office against this company, hopefully, this will get some action; if not, we're calling OUR attorney!
  • 1★ · around August 2023

    This company is a part of Solar Titan USA. Steer clear of them. They do partial installations of Solar Panels, collect the disbursement from the finance company and never complete the job, and then you are on the hook for a large loan.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 3
  • solar panels 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Akino Solar4.8★ · 123
  • Visionary Horizons Wealth Managment5.0★ · 1
  • Globe Life American Income Division: AO2.9★ · 7

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Tennessee

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Ideal Horizon Benefits LLC?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing