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Solar Installer GuildUnited States · independent

Maui Solar Project

Solar energy equipment supplier · Wailuku, HI

What the listing shows you

4.6★

29 Google reviews

What it doesn’t

10%

rated 1–2★

typical in Wailuku, 8%

Newest review held

Sep 2022

no held review in 4 years

Google's rating breakdown · all 29 reviews

Rated 1–2★
10%
typical in Wailuku, 8%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
80%
of the 5 reviews we hold

Its one and two star share is 2 points above the typical installer in Wailuku. Across Hawaii, 26 of the 87 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Wailuku, on one axis

0% rated 1–2★45%

Each mark is one company we hold in Wailuku whose Google breakdown has been read, placed by its share of one and two star reviews. Maui Solar Project is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2022

    Maui Solar Project needs to step up and take care of their customers. My PV system has been not operational for about a week now and I have not gotten any contact from a Maui Solar Project rep. If you have your PV or another Solar from this company I suggest you find our what is going on with them before you have an issue! Or find another service company. As of right now I have been told by the company that "bought all their trucks and equipment" that I am SOL and will have to pay for my services! Ever under warranty items. This is not the way to take care of your customers!!! Super Sad these

  • 5★ · around September 2020 · the company replied

    I had a wonderful experience with my sales person Micky. Very knowledgeable about the product and did a great job explaining the process from start to finish. The installers were friendly, knowledgeable and cleaned up after themselves. The savings from making this decision to have Maui Solar Project install my solar panels are going to be a big help! Mahalo!

  • 5★ · around September 2020 · the company replied

    We recently had MSP install a complete solar system with battery backup. Our electric bill has been dramaticly reduced & we could not be happier with our new system. Everyone at Maui Solar Project was very professional and friendly. They have even kept in contact 5 months after installation to be sure our system was in the right operating mode for hurricane Douglas.

  • 5★ · around September 2020 · the company replied

    Maui Solar Project's team of experienced professionals, engineers, electricians, and solar installers provided us with excellent services from beginning to end with our new solar system installation in Kihei. Our first Meco bill was $26.25! They were always available to answer all of our questions and walk us through step-by-step anything we did not completely understand. Rob was even available for a call ahead of Hurricane Douglas. Our sales rep, Bruce White, is stellar. Amazing service all around. We would highly recommend Maui Solar Project to anyone looking to install solar and/or solar re

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • sales rep 4
  • ease of working with 4
  • new systems 4
  • solar installation 4
  • contract signing 3
  • bill reduction 2
  • competitive pricing 2
  • affordability 2
  • low electric bill 2
  • reliable installer 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on HomeAdvisor and Angi. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Wailuku

1–2★3★4★5★gauge 0–20%typical here, 8%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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