Modern Era Solar
Solar energy system service · El Paso, TX
What the listing shows you
4.6★
61 Google reviews
What it doesn’t
10%
rated 1–2★
typical in El Paso, 4%
Newest review held
Jun 2026
newest held review 2 months old
Google's rating breakdown · all 61 reviews
- Rated 1–2★
- 10%
- typical in El Paso, 4%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 5%
- of the 61 reviews we hold
Its one and two star share is 6 points above the typical installer in El Paso. Across Texas, 255 of the 728 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 61 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in El Paso, on one axis
Each mark is one company we hold in El Paso whose Google breakdown has been read, placed by its share of one and two star reviews. Modern Era Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around June 2026 · the company replied
I have been trying to reach them for weeks by phone and email. My parents got a solar system from them and it has never been operational due to recalls on the generac system they installed. They came a few months ago to make sure they registered the system and now have not heard anything. The system needs to be replaced and the solar panels updated according to their tech. I'm still waiting on an answer back. The voicemail is full. No response from emails. Basically they took my parent's money for a system that cannot even function properly. We want to work with them to get the system fixed. I
1★ · around January 2026
Last May (7 months ago) we gave Luis full payment for services. We have been getting the run around since then. His employee Tomas has been taking all my calls and texts, I wrote a message to their business account on Facebook and received no answer. The business phone number has no answer or voicemail.
1★ · around August 2024
Hi I would like to share my experience with Modern Era Solar . Since day one I been paying the double than I use to pay, I call the owner to come a replace a panel module that burnt,it been 2 years and no one has come they block me from Fb and they don’t answer my calls. The worse part of the installation is all my roof is leaking they came and put silicone and didn’t work .
5★ · around November 2025
We had an outstanding experience with Modern Era Solar company. After dealing with mistakes from our original installer, their team stepped in and truly went above and beyond to make things right. They took the time to thoroughly research our warranty, make multiple calls on our behalf, and explain every step along the way. They came out several times to diagnose and fix the issues, showing real dedication and professionalism. Thanks to their hard work, all of our panels are now fully operational. We’re incredibly grateful for their expertise, honesty, and persistence. Highly recommend them to
5★ · around November 2025
Our system installed by others stopped producing power and unfortunately refused to help us get them back up and running. I called Luis and his crew at modern era and he came next day and right on time. Got it fixed and up in running within minutes. Cannot stress it enough, if you need help with any of your solar needs Modern Era is your go to! Highly recommend them to anyone. Whether you have a system already or need a system do not hesitate to give them a call!
5★ · around September 2025
They came and troubleshot and repaired our current system. Even after things not going quite like expected they still followed through to fully resolve the problem. Great communication and quick response. I highly recommend them!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- efficient installation 7
- knowledgeable team 4
- timeline explanation 3
- lower electric bill 3
- warranty coverage 3
- professional installer 2
- no pressure sales 2
- solar explanation 2
- flawless install 2
- solar system repair 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
Elsewhere
- It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- 9 AM to 7 PM
- Monday
- 9 AM to 7 PM
- Tuesday
- 9 AM to 7 PM
- Wednesday
- 9 AM to 7 PM
- Thursday
- 9 AM to 7 PM
- Friday
- 9 AM to 7 PM
- Saturday
- 9 AM to 7 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Solar Made Simple LLC.4.6★ · 52
- Elite Solar ARP Solutions3.1★ · 8
- Sun City Solar Solutions4.9★ · 259
- Global Solar Group & Home Improvement4.5★ · 57
- Solar Custom Services LLC5.0★ · 9
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around El Paso
- CompanyRating breakdown1–2★Newest review held
Sun City Solar Solutions
4.9★ · 259 reviews
2%
Newest held review this monthOmicron Solutions
4.6★ · 136 reviews
11%
Newest held review this monthTriSMART
4.6★ · 126 reviews
10%
No held review in a yearPhoton Solar | Roofing | Construction
4.9★ · 85 reviews
1%
Newest held review this monthClark Energies
4.8★ · 73 reviews
4%
No held review in a yearSolar Energy Solutions
5.0★ · 55 reviews
0%
Newest held review 3 months old
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
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