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Solar Made Simple LLC.

Solar energy company · El Paso, TX

What the listing shows you

4.6★

52 Google reviews

What it doesn’t

8%

rated 1–2★

typical in El Paso, 4%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 52 reviews

Rated 1–2★
8%
typical in El Paso, 4%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
52%
of the 52 reviews we hold

Its one and two star share is 4 points above the typical installer in El Paso. Across Texas, 277 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 52 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in El Paso, on one axis

0% rated 1–2★15%

Each mark is one company we hold in El Paso whose Google breakdown has been read, placed by its share of one and two star reviews. Solar Made Simple LLC. is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2022

    We had a really great experience at the beginning. From first contact to follow-up and through the installation, Jessica Porras and Floyd Hegedorn were extremely helpful. They were patient when there was a delay on our end, responsive to all our questions and always answered when we called. They also kept in touch and reminded us about appointments and what would happen next. I thought it was a good experience at the time, they told us what we wanted to hear. But never took responsibility or ever bothered to finish the job. We felt like we didn’t know what was going on. Their presentation was
  • 1★ · around August 2020 · the company replied

    Signed contract 13 months ago. Panels are still not producing the energy I was promised. I don't get any resolution after all my calls, emails, and text to Flloyd or the Altaray company. Sales person Charlie Sanchez and Richard Debera deceived me into a 23k loan by promising I was supposed to get a Federal Incentive of $7,203. Which I found out 2 months after that is not and actual refund that you get in cash back in order to pay down the loan and keep the low monthly payment I was promised. I don't qualify for the Incentive as they told me and even if I would that Incentive is never CASH BACK
  • 1★ · around August 2020 · the company replied

    Worst company I have dealt with in a while. They are unprofessional, lie about what the process should be, blame all the issues on their “installation company” Altaray, and never respond when they need to. My salespeople as well as manager Floyd were no help, only make excuses. I am happy with the solar panels themselves for the most part, but I do definitely wish I had gone with a different company. Yes Floyd, I had the panels installed with you. The contract was down under my married name of Yslas. Still waiting on your text back from 10/22. Don’t bother anymore. Thanks!
  • 5★ · around August 2024

    Very great and honest service and pricing!!! Saved lots of money by switching to solar...
  • 5★ · around August 2023

    Would highly recommend them. I purchased from them not once but twice. See, we purchased a few panels a few years ago when, Floyd was recommend to us. And recently wanted to upgrade and add a few more panels. Soo, of course I called Floyd again. He's very professional, on point on returning calls and gets this done on time. Thinking 🤔 of getting panels 📞 Floyd with "Solar Made Simple LLC. 👍🏻👍🏻
  • 5★ · around August 2023

    Very happy with Solar Made Simple and Floyd. He gave me a very good price and was honest and straightforward about the process. I highly recommend Solar Made Simple.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • fast process 6
  • communication 4
  • installation 4
  • loan 4
  • responsiveness 4
  • vibe 3
  • contract 3
  • energy production 2
  • solar journey 2
  • informative staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Closed
Monday
9 AM to 6 PM
Tuesday
9 AM to 6 PM
Wednesday
9 AM to 6 PM
Thursday
9 AM to 6 PM
Friday
9 AM to 6 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around El Paso

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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