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Modern Mill Solar

Solar energy company · Fort Wayne, IN

What the listing shows you

3.9★

72 Google reviews

What it doesn’t

26%

rated 1–2★

typical in Fort Wayne, 0%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 72 reviews

Rated 1–2★
26%
typical in Fort Wayne, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
53%
of the 72 reviews we hold

Its one and two star share is 26 points above the typical installer in Fort Wayne. Across Indiana, 5 of the 75 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 72 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Fort Wayne, on one axis

0% rated 1–2★30%

Each mark is one company we hold in Fort Wayne whose Google breakdown has been read, placed by its share of one and two star reviews. Modern Mill Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2023

    My experience with Modern Mill at the outset of our installation was pretty good. Installation technicians appear to have done a good job. BUT, a year later my system's energy production is down by 50% and I cannot get any response to the company as to why. No returned calls, no explanation. Still on the hook for the payments for a system not producing energy as promised.
  • 1★ · around August 2023

    I had 24 panels installed in December of 2018 in West Michigan. It is a ground mount that was supposed to gain 100% sunlight in my large back yard to provide us an estimated $0 net utility bill with our utility company. $38,000 financed for this, and we have yet to go into a winter with ANY built up credit to sustain us. Now, for 2/3 of the year we are paying $200/month on the system while STILL paying the utility company $100-$150/month. I contacted Modern Mill early this summer and found out they installed the entire system in the wrong spot so now it only gets 90% sunlight and is considered
  • 1★ · around August 2023

    Do not buy from this company. Zero communication. Took months to get our panels up and running. Granted they did rectify that situation and refund us, but now I have been trying to reach them for months with no return calls. All I want is a report of our consumption & usage & they refuse to call me back. Very frustrating.
  • 3★ · around August 2020 · the company replied

    I really wish there was a place on their website for me to look at their products to see what I would want to buy before I get a quote so I know more about what I'm interested in buying period. But other than that they are a good business for Fort Wayne Indiana A solar system is more than just a solar panel, also I could be a recurring customer if i could shop for your lower market panel . So what I'm saying is that your response wasn't a response at all ... it was a brush off 11/27/19
  • 5★ · around August 2023

    Our system was installed in 2019 and their service was severely lacking in the office area, until recently. We had an issue this summer and I could not reach their local office, I had to call Illinois. Then I remembered that I had Tyler's number in my phone and reached out to him. This is the best customer service that we have had, ever. He communicates timely and is knowledgeable about the system. It was he who got our system up and running and letting me know about what was going on. We are very confident that any issues will be taken care of with his help. Thank you Tyler! (We have never ha
  • 5★ · around August 2023

    Professional installers were Ricardo, Lahronda, and Darrel. Excellent communication and installation. Our Electrician Kenyon was amiable & knowledgeable. We couldn’t be more pleased. Donna
  • 5★ · around August 2023

    Josue at Modern Mill did a fantastic job servicing my solar install (also from Modern Mill). Josue was able to quickly locate the changes required and took care of it. It is great to see Modern Mill stand by their work, even years after the install is complete. Josue, in particular, was great to work with. Despite doing the job by himself, he didn't make you feel like a chore. The job took over 1 day. To finish the job the next day, he even stayed at a local hotel. It took two calls to the office to get my appointment scheduled. They won't leave you hanging; they do quality work, but quality t

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 9
  • solar information 6
  • installers 6
  • solar options 3
  • permitting 2
  • sales team 2
  • efficient work 2
  • renewable energy 2
  • easy install 2
  • free quote 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Fort Wayne

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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