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Moxie Solar

Solar energy company · North Liberty, IA

What the listing shows you

3.7★

263 Google reviews

What it doesn’t

29%

rated 1–2★

typical in Iowa, 2%

Newest review held

Sep 2023

no held review in 3 years

Google's rating breakdown · all 263 reviews

Rated 1–2★
29%
typical in Iowa, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
44%
of the 263 reviews we hold

Its one and two star share is 27 points above the typical installer in Iowa. Across Iowa, 8 of the 46 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 263 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Iowa, on one axis

0% rated 1–2★75%

Each mark is one company we hold in Iowa whose Google breakdown has been read, placed by its share of one and two star reviews. Moxie Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2023

    ABSOLUTELY DO NOT USE THIS COMPANY!! They are tanking fast! Read BBB complaints (F ranking), Google reviews, newspaper article from Mar of 2022... its not good. Sadly we are in the middle of an install,thousands of dollars out of pocket and they've stopped responding! Run from their sales people. It's bad. Update... its now end of Sept and we are still not up and running. But the excuses and placing blame on others continue! 4 mo beyond planned start up, missed the entire summer of solar energy from panels that are paid for!
  • 1★ · around September 2023

    Worst experience anyone could ever have! DO NOT HIRE THIS COMPANY! When we fist started talking to them and we signed the contract everything was great, people responded to us and made sure we were good to go for the installation. We waited a few months for the installation to happen and once it finally did everything went completely wrong. The installation crew showed up at our house in a regular white van, no markings from Moxie, no uniforms or shirts, nothing and on top of all of that, no safety gear no harnesses, absolutely nothing for going up on the ladders. The project they showed up wi
  • 1★ · around September 2023

    this is my fifth update on this review of this company. I would not recommend this company one bit. Took forever for the installation process. They outsourced to work for the installation and now I'm having a billing problem because apparently they haven't paid the installers. Lots of poor communication. The only thing I can say is there an electrician that is local in Dixon in my area is good other than that a total mess of a company. Stay away from this solar company do not purchase from them.
  • 3★ · around September 2023

    Negative: Moxie was difficult to work with and completely unresponsive. After our project was started the disappeared from all contact for over a year. Phone calls and emails were unanswered and we were left paying bills for solar that wasn't connected or working. Positive: We eventually got connected to their electrician, Rick, who was very professional and went above and beyond to get thing completed correctly.
  • 5★ · around September 2023

    Like everyone else here, my initial install had some hiccups and it took Moxie between 4-5 months to get my system up and running, but now it has totally stopped working. Calls to their various lines go right to voice mail and I have not received a call back for service and I expect that I might not given what I have read. If I do not receive a call and some attempt at service from them, I will have my lawyer start with contact to them. I can see an excuse for not having parts for an install, but their is no excuse for not contacting customers for service an standing behind your product. I fee
  • 5★ · around September 2023

    Had another solar company stop mid process on our solar project for our home, and Moxie took over with great communication on updates every step of the way. Not only that, the individuals who came from Moxie and continued on the hardware and wiring were extremely helpful, informative, and kind.
  • 5★ · around September 2023

    Sales and install in 2020 was smooth and everyone I worked with was great. In Aug 2022 we had a service issue and after speaking to James who sent Rick and Mike out to inspect, they found and fixed the issue. We were down about a week. I know COVID and then supply chain issues have caused solar companies some major problems but I hope Moxie can pull through because they’ve been a good company to work with as far as I’m concerned.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar installation 28
  • tax credits 14
  • project management 10
  • respectful staff 8
  • panel installation 8
  • sales process 7
  • fast installation 6
  • clean installation 2
  • solar package 2
  • battery installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Other installers in Iowa

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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