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Solar Installer GuildUnited States · independent

New England Energy Experts

Solar energy company · Framingham, MA

What the listing shows you

5.0★

29 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Massachusetts, 2%

Newest review held

Sep 2025

newest held review 11 months old

Google's rating breakdown · all 29 reviews

Rated 1–2★
0%
typical in Massachusetts, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
82%
of the 22 reviews we hold

Its one and two star share is 2 points below the typical installer in Massachusetts. Across Massachusetts, 107 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 22 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Massachusetts, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Massachusetts whose Google breakdown has been read, grouped by their share of one and two star reviews. New England Energy Experts is in the highlighted group.

What reviewers said

  • 5★ · around September 2025

    Listen. Just book them. I had an issues for 3 months and spent a thousand dollars and problem was still not solved. THEY fixed it in 15min. I was so impressed i would definitely recommend.

  • 5★ · around September 2025

    New England energy experts definitely are experts! Quick direct with great pricing and excellent Communication. Very glad I chose them

  • 5★ · around August 2025 · the company replied

    Very nice people great communication Helped me very well through the whole process Highly recommend heba, Valentina and Luis

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • smooth process 8
  • knowledgeable team 8
  • clear explanation 4
  • electric bill 3
  • solar knowledge 3
  • electricity bill savings 3
  • easy to understand 2
  • attention to detail 2
  • seamless installation 2
  • solar program incentives 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “panels for homes and businesses, financing options, power purchase agreements, and…”

Its website also mentions free estimate and better business bureau, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 8 PM
Tuesday
8 AM to 8 PM
Wednesday
8 AM to 8 PM
Thursday
8 AM to 8 PM
Friday
8 AM to 8 PM
Saturday
9 AM to 6 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers around Framingham

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Framingham is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run New England Energy Experts?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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