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Solar Installer GuildUnited States · independent

Mass State Energy

Solar energy company · Framingham, MA

What the listing shows you

4.2★

11 Google reviews

What it doesn’t

18%

rated 1–2★

typical in Massachusetts, 2%

Newest review held

Dec 2025

newest held review 8 months old

Google's rating breakdown · all 11 reviews

Rated 1–2★
18%
typical in Massachusetts, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 11 reviews we hold

Its one and two star share is 16 points above the typical installer in Massachusetts. Across Massachusetts, 42 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 11 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Massachusetts, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Massachusetts whose Google breakdown has been read, grouped by their share of one and two star reviews. Mass State Energy is in the highlighted group.

What reviewers said

  • 1★ · around September 2025

    I’ve been trying to deal with this company for 14 months. I made the unfortunate mistake on hiring them to install solar on my house. It has been an absolute disaster, I don’t know what to do at this point, nobody calls me back no work has been done. I gave a deposit 14 months ago, and they never worked on my project. I am out my money right now.

  • 1★ · around August 2025

    These people are frauds. I’ve dealt with a guy name Casey. Not professional at all, sounded like a used car salesman. His sales man called me pretending to be from the State, offering a fake roof replacement program, that after I did research doesn’t even exist in Mass. The only way I get a roof replacement is if I buy solar system and add the two together. It was a bait and switch.

  • 5★ · around December 2025

    Everyone was great to work with Awsome company and employees

  • 4★ · around August 2025

    Working with Mass State energy was great. Our sales rep Casey was always around to answer any questions I had. And everything they promised was done and done great. Definitely recommend

  • 5★ · around August 2025

    Got new roof and went solar is very great

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • new roof 5
  • solar system 2
  • solar installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
10 AM to 2 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Mass Renewables4.9★ · 33
  • Sustainable Energy Advantage, LLC5.0★ · 1
  • Ameresco, Inc.3.0★ · 6

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Framingham

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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