SolarFlair Energy Inc.
Solar energy company · Marlborough, MA
What the listing shows you
4.1★
26 Google reviews
What it doesn’t
19%
rated 1–2★
typical in Massachusetts, 2%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 26 reviews
- Rated 1–2★
- 19%
- typical in Massachusetts, 2%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 9%
- of the 22 reviews we hold
Its one and two star share is 17 points above the typical installer in Massachusetts. Across Massachusetts, 40 of the 198 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 22 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Massachusetts, on one axis
46%
15%
6%
15%
19%
none
1–5%
6–10%
11–20%
over 20%
Every company we hold in Massachusetts whose Google breakdown has been read, grouped by their share of one and two star reviews. SolarFlair Energy Inc. is in the highlighted group.
What reviewers said
1★ · around August 2026
If you want an installer that respects manufacturer guidelines and protects your investment, look elsewhere. During a recent job, SolarFlair’s installers walked directly on the solar panels (see attached photos) and dropped heavy tools on them. The manufacturer's installation manual explicitly forbids this because it degrades panel lifespan and performance over time. When I brought this violation to SolarFlair’s attention, they took zero accountability for their crew's careless handling of our system. We have since cut all ties with SolarFlair and contracted a new installer to maintain our sys
1★ · around August 2023 · the company replied
I would give them zero stars if possible. We had panels installed less than 9 years ago. My wife noted output was dropping in August and they were notified. They came by in November and disconnected the system without informing us as to the reason. Several months later and after repeated questions they finally told us that we had critter damage and would need extensive repairs. Months after that they finally provide us with a quote without a timeline for repairs. On top of that they do not provide us with any protection from the same critter damage occurring again.
1★ · around August 2021 · the company replied
For two months I have been trying unsuccessfully to get SolarFlair to address broken panels and wiring for payment I agreed to. Today I begin my Home Improvement Contractor Complaint Form under M.G.L. CHAPTER 142A & 201 CMR 18 for “Abandoning or failing to perform, without justification, any contract or project engaged in or undertaken by a registered contractor or subcontractor, or deviating from or disregarding plans or specifications in any material respect without the consent of the owner. “ I also intend to share the complaint with the City of Somerville with hopes that other cities do no
3★ · around August 2021
We chose SolarFlair because it was a company local to us. Garrett from the sales team was very knowledgeable and answered all of our questions. The time to physically install the panels took an extremely long time so we were not thrilled about that aspect. The installation crew were professional and installed our solar array in one day. There are always delays in projects but I think if the company did a better job with communicating with us about delays and managing our project with more transparency we would have give them 5 stars.
5★ · around October 2025
Very responsive and helpful. Good service. Thanks.
5★ · around August 2025
We just did our second solar project with SolarFlair, after having decided to replace our original system after installing a new roof. The team worked closely with us throughout the project, providing clear communication, a detailed solution design, and demonstrating great attention to detail. We enjoyed working closely with Pamela, Bobby, and Jeff and highly recommend them to anyone considering adding solar to their home!
5★ · around August 2025
My solar meter wasn’t working A SolarFlair technician, Jeff, came to my house and fixed it. He went up to my roof and cleared away some junk that squirrels were, well, squirreling away up there in the panels which were interfering with the energy transmission to the solar meter. Thanks Jeff, and thanks SolarFlair!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- answering questions 7
- solar panel installation 7
- solar panels 6
- promptness 5
- communication 4
- payment 3
- easy process 3
- initial meeting 2
- knowledgeable sales team 2
- friendly install team 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Its website also mentions warranty and years in business, but not in a sentence we can quote cleanly.
When they say they are open
- Sunday
- Closed
- Monday
- 8:30 AM to 5 PM
- Tuesday
- 8:30 AM to 5 PM
- Wednesday
- 8:30 AM to 5 PM
- Thursday
- 8:30 AM to 5 PM
- Friday
- 8:30 AM to 5 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Mass Renewables4.9★ · 33
- SGE Solar - Second Generation Energy4.6★ · 39
- Solect Energy3.7★ · 12
Other installers around Framingham
- CompanyRating breakdown1–2★Newest review held
Direct Energy Solutions Inc
5.0★ · 63 reviews
0%
Newest held review 3 months oldNew England Energy Experts
5.0★ · 29 reviews
0%
Newest held review 11 months oldSolar Medix - Solar Maintenance
4.9★ · 28 reviews · Southborough, MA
4%
Newest held review last monthSunRite Solar
5.0★ · 20 reviews · Hudson, MA
0%
Newest held review 3 months oldMass State Energy
4.2★ · 11 reviews
18%
Newest held review 8 months oldVoltech Electric, Inc
4.2★ · 5 reviews
20%
Newest held review last month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
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