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Mass Renewables

Solar energy equipment supplier · Bellingham, MA

What the listing shows you

4.9★

33 Google reviews

What it doesn’t

3%

rated 1–2★

typical in the Brockton area, 4%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 33 reviews

Rated 1–2★
3%
typical in the Brockton area, 4%
Posted an update
3 months ago
the company posting to its own Google profile
Replies to reviewers
100%
of the 33 reviews we hold

Its one and two star share is 1 point below the typical installer in the Brockton area. Across Massachusetts, 90 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 33 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Brockton area, on one axis

0% rated 1–2★30%

Each mark is one company we hold in the Brockton area whose Google breakdown has been read, placed by its share of one and two star reviews. Mass Renewables is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 2★ · around July 2026 · the company replied

    Updated review: From 1 star to 2 stars. After lots of back and forth with Mike and Jeff eventaually taking over the concern, I did reach a resolution with Mass Renewables. To be clear I have no concerns with the quality of work performed related to the installation. The concerns that I had were related to the paperwork and SMART rebates. I also have no concern with my interactions with Jeff during the project or resolving this dispute. After I submitted my small claims court complaint with Mass Renewables, they took a second look at my request and decided to reimburse me for the rebates I miss
  • 5★ · around June 2026 · the company replied

    We needed our panels removed/replaced for a roof replacement. Mass Renewables was awesome to work with. They were very professional, communicated well and did everything exactly on time. While they didn't do our initial install it is comforting to know we have someone we can call if we need assistance in the future.
  • 5★ · around March 2026 · the company replied

    When you invest in a major project like solar energy, it's important to find a company that will not only provide top-notch sales and installation services, but will also be there to provide support down the line. We found such a provider with Mass Renewables. Our system went live in April, 2015. It was a complex installation with both roof solar panels and a 24-panel tracker that shifts periodically during the day to follow the sun for more efficient production. We have definitely achieved a return on our investment, but we have the support of Mass Renewables for any technical issues that may
  • 5★ · around March 2026 · the company replied

    I have had my system for ten years. Mass Renewables installed it and has maintained it for the whole time, and I have been dealing with the same people all along. I have a solar tracker unit, and a handful of times have had issues with it. Jeff Herman and his team have always been responsive, and addressed all issues quickly and at no cost to me. The crew is friendly and explains all work that is being done. Communication is excellent. I could not have asked for a better experience. If you are considering solar, just know that this is an experienced team that stands behind what they sell.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • quality of work 5
  • solar installation 5
  • install team 4
  • friendly crew 4
  • scheduling 3
  • return on investment 3
  • kind staff 3
  • contractor experience 2
  • battery addition 2
  • tesla powerwalls 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “for the day. We provide flexible financing options — whether through purchasing or…”
  • Warranty

    “recommend them for your solar needs. Guaranteed Production 100% Peace of Mind…”
  • Established

    “and has been in the solar business since 2009. Mike has been certified by the North…”
  • Years in business

    “commitment to a cleaner future. With over 30 years in the building industry and 14 years…”
  • Better Business Bureau

    “in the industry and has earned an A+ rating from the Better Business Bureau. ×…”
  • Licensed

    “master electricians, and licensed builders, ensuring that your solar…”

Its website also mentions 24/7 availability, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Brockton

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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