Lunex Power
Solar energy company · Worcester, MA
What the listing shows you
4.8★
104 Google reviews
What it doesn’t
6%
rated 1–2★
typical in Worcester, 3%
Newest review held
Jul 2026
newest held review this month
Google's rating breakdown · all 104 reviews
- Rated 1–2★
- 6%
- typical in Worcester, 3%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 2%
- of the 104 reviews we hold
Its one and two star share is 3 points above the typical installer in Worcester. Across Massachusetts, 75 of the 198 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 104 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Worcester, on one axis
Each mark is one company we hold in Worcester whose Google breakdown has been read, placed by its share of one and two star reviews. Lunex Power is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around March 2026
My experience with this company has been an absolute nightmare. The quoting process went smoothly in late July, and I was explicitly guaranteed that I would have PTO by January 1 so I could qualify for tax credits. Based on that assurance, I moved forward and completed the loan applications they provided. When the loan process began dragging on, I offered to switch to paying cash to keep things moving. They told me not to worry and assured me we were still on schedule. Eventually, they scheduled my installation for December 1. I was skeptical, but once again they insisted PTO would still happe
1★ · around November 2025
Too many issues 1. The installed panels were NOT screwed in the roof beams, they can be loose. Lowsy work. 2. They installed REC450 instead of 460 that was promised. 3. They dont pick up the calls and no reply on the emails that I sent to raise concerns about the above two points. Very unprofessional.
2★ · around September 2025
As someone else stated, do not use Lunex if you live in MA. Each step is like pulling teeth to get a response. At one point I needed to send 4 follow up emails and 2 phone calls to get a response... only for the response to be "we are working on an update for you." Basic communication of information, timelines and next steps would have gone a long way. On a positive note, the install went well and the panels look good. Hopefully they will be functional soon. I was promised an update today which never came... shocker.
5★ · around July 2026
First of all I want to thank Will for his great help and efforts, he was very quick to respond to our inquiries and concerns. He immediately acted positively and we were so happy for his kindness and support. Our solar system supposed to be in action few months ago but for some technical issues which took long time to process. Now our solar system is working good and we hope to see the results of reducing our bill in no time..
5★ · around June 2026
Just finished my exit interview with Will. Overall, it was a good experience, but I have to say Tawny has been the most helpful and tentative to all my questions and help me through the process.
5★ · around April 2026
Just finished the exit survey. Everything was great!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- batteries 12
- courteous staff 7
- battery installation 5
- easy install 3
- polite installers 3
- exit survey 3
- solar system integration 2
- low electric bill 2
- installation scheduling 2
- system monitoring app 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Warranty
“you offer? We include a 30-year panel warranty, 10-year workmanship warranty, plus…”
24/7 availability
“completion. Ongoing Support: 24/7 monitoring, maintenance plans, and…”
Established
“Impact at a Glance Projects completed since 2020 Happy customers who trusted us…”
Its website also mentions financing, free estimate and licensed, but not in a sentence we can quote cleanly.
Elsewhere
When they say they are open
- Sunday
- Closed
- Monday
- 7 AM to 7 PM
- Tuesday
- 7 AM to 7 PM
- Wednesday
- 7 AM to 7 PM
- Thursday
- 7 AM to 7 PM
- Friday
- 7 AM to 7 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Brightstar Solar4.9★ · 103
- Mass Renewables4.9★ · 33
- Intelligent Solar5.0★ · 45
Other installers around Worcester
- CompanyRating breakdown1–2★Newest review held
Venture Home
4.6★ · 299 reviews · Hudson, MA
9%
Newest held review this monthSunrun
4.1★ · 269 reviews · Shrewsbury, MA
21%
Newest held review this monthVolt Seed Solar
5.0★ · 49 reviews · Dudley, MA
0%
Newest held review this monthSGE Solar - Second Generation Energy
4.6★ · 39 reviews · Milford, MA
8%
Newest held review this monthMark The Solar Expert
4.9★ · 35 reviews
3%
No held review in 2 yearsEast Coast Solar, LLC
5.0★ · 17 reviews
0%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Lunex Power?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.