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Solar Installer GuildUnited States · independent

Northwest Renewables

Solar energy company · Spokane, WA

What the listing shows you

4.8★

68 Google reviews

What it doesn’t

4%

rated 1–2★

typical in Washington, 3%

Newest review held

Oct 2025

newest held review 10 months old

Google's rating breakdown · all 68 reviews

Rated 1–2★
4%
typical in Washington, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
90%
of the 68 reviews we hold

Its one and two star share is 1 point above the typical installer in Washington. Across Washington, 45 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 68 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Washington ranking

No. 17 of the 38 rankable records in Washington →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Washington, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Washington whose Google breakdown has been read, grouped by their share of one and two star reviews. Northwest Renewables is in the highlighted group.

What reviewers said

  • 1★ · around August 2022

    Actually, I only TRIED to use their services. I requested specific services, including solar electrical system installation and installation of a heat pump to serve as the primary heat source for my house. I was told that the HVAC needs would be assessed on a site visit, along with the solar setup. But when the agent came out, he told me that the company does not install heat pumps in preexisting houses. He was clear about that. Since I had specifically requested heat pump installation, and was told that would be addressed, I was flabbergasted. Naturally, I was unable to use the company's serv

  • 1★ · around August 2019 · the company replied

    I had an inverter fail that was installed by the now defunct Offset Solar. I contact Northwest Renewables for support and was told someone would get back to me shortly. After waiting a week with no response, I called again and was put in touch with a project manager. I provided him the information he would need to check on my system and get parts on order under warranty from SolarEdge. After almost two more weeks with no response to my emails and phone messages, I contacted PCI Renewables. Within just a few hours they had my issue diagnosed remotely and parts ordered under warranty. I finally

  • 1★ · around August 2018 · the company replied

    Very informative but way too pushy. I had a off grid system stolen and needed a quote for insurance. They said to get a quote was 3 weeks out? The solar powered our fresh water on our acreage and we just needed a quote. I was pushed numerous times to look into a grid tie system. Dont think these guys wont push their oppions on people just to sell a prouct. I had Off grid with no power bill, yet they insisted a grid tie that could pay for itself in possibly 8 years. 12kw system for around 35k. No thanks

  • 3★ · around August 2024 · the company replied

    Took two months to get on line no complaints about the installation from the time installers were done it took about two months to get on line

  • 5★ · around October 2025

    September 19, 2025 The installation of our new Mitsubishi Hyper Heat mini-split system was completed today, and we’re thrilled to share with you how extremely satisfied we are with the service we received. From our initial phone conversations with Rachel, who efficiently and courteously helped streamline the initial scheduling; to the thorough and informative site visit, logistics, and estimate process with Bryan; and ultimately through the 4-day install done by Isaac and JR, we received nothing less than superior service. Isaac and JR were very professional, punctual, quiet and respectful, an

  • 5★ · around October 2025

    I've had Northwest Renewables install a rooftop solar and battery system and they did a great job! They were cheaper than the door to door guys, I expect it is because NWR quotes you what it actually costs while the door to door guys are trying to find the maximum you will pay. NWR is honest and kept their end of our bargain. I'm really pleased with my system and would definitely work with them again (which I did when I had my batteries added).

  • 5★ · around August 2025 · the company replied

    We just completed a fairly large home solar upgrade consisting of 44 roof mounted panels. From the first visit to our house by Bryan to the commissioning of the completed array by Isaac; the entire Northwest team provided exceptional service. There was timely, clear and most significantly accurate information on the status of the project at all steps. The installation team led by Isaac was truly exceptional. Everything that they did was of the highest quality and the care and concerns shown for our home was as if they were working on their own house. The worksite was always left clean and orde

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 14
  • cost 9
  • responsive staff 5
  • timely communication 4
  • reasonable pricing 3
  • informative staff 2
  • installation time 2
  • local solar company 2
  • clean worksite 2
  • heat pump installation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “right solution for your needs, offer financing options, and provide a roadmap of the…”

  • Warranty

    “road to honor our unmatched 25 -year warranty. Forward Thinking Energy projects are…”

  • 24/7 availability

    “your home. They provide protection 24/7, whether you’re home or away,…”

  • Licensed

    “— from our designers to our licensed electricians to our apprentices…”

Its website also mentions free estimate and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram, YouTube, LinkedIn and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
7 a.m. to 5 p.m.
Tuesday
7 a.m. to 5 p.m.
Wednesday
7 a.m. to 5 p.m.
Thursday
7 a.m. to 5 p.m.
Friday
7 a.m. to 5 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Spokane

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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