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Solar Installer GuildUnited States · independent

PacWest Solar

Solar energy system service · Liberty Lake, WA

What the listing shows you

4.7★

9 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Washington, 3%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 9 reviews

Rated 1–2★
0%
typical in Washington, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 5 reviews we hold

Its one and two star share is 3 points below the typical installer in Washington. Across Washington, 61 of the 99 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Washington, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Washington whose Google breakdown has been read, grouped by their share of one and two star reviews. PacWest Solar is in the highlighted group.

What reviewers said

  • 3★ · around August 2023

    EDITED REVIEW - After my residental solar installation failed the City of Spokane inspection 3 times, it somehow magically passed inspection on the 4th try, with nothing about the system or the paperwork changing, which is clearly a problem on the city end. Which makes this a complicated review. I still have issue with PacWest Solar's customer communications, which are pretty bad. However, it's hard to find fault with their actual work, or their work crews - the installation team was highly professional, prompt, and very tidy. We ended up with the system we wanted, only 7 months later than we

  • 4★ · around August 2023

    We recently got solar panels installed on our house by PacWest. They have competitive pricing, friendly and informative installers, and so far we’re happy with the performance of our panels. However, communication was lacking. It was great working with Heath when getting pricing and details, but once we pulled the trigger and decided to move forward, it was like pulling teeth to get updates on the process (permit approvals and install date). We had to constantly check in to get any answers, and also had to call to even get an install date nailed down. We got an install date but were never told

  • 5★ · around August 2023

    Excellent experience with PacWest Solar! While we didn't initially seek out solar, it seemed to just make sense in the long run. We worked with Heath as the salesperson and he explains every step of the process- super nice and helpful. The office staff and on-site installers were all great too. The federal tax savings are incredible! We're looking forward to the cost savings of solar for years to come! I highly encourage you to take the leap and GO SOLAR!

  • 5★ · around August 2023

    We love our solar panels! After 5 months, they have met or exceeded our expectations! The installation crew was efficient and professional! Heath, our sales representative, was great to work with!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panels 3
  • competitive pricing 3
  • pricing 2
  • company 2
  • the office 2
  • communication 2
  • professional team 2
  • permit 2
  • promptness 2
  • installation team 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Free estimate

    “your solar service options with a free consultation today in Kootenai County (Athol,…”

When they say they are open

Sunday
Closed
Monday
8 a.m. to 4 p.m.
Tuesday
8 a.m. to 4 p.m.
Wednesday
8 a.m. to 4 p.m.
Thursday
8 a.m. to 4 p.m.
Friday
8 a.m. to 4 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Greentech Renewables Spokane3.4★ · 5
  • AmeriWest Electric and Solar Corp.4.5★ · 39

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Spokane

1–2★3★4★5★gauge 0–20%typical here, 3%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run PacWest Solar?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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