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Solar Installer GuildUnited States · independent

Nova Solar Energy

Solar energy company · Tucson, AZ

What the listing shows you

3.9★

7 Google reviews

What it doesn’t

29%

rated 1–2★

typical in the Green Valley area, 16%

Newest review held

Sep 2024

no held review in 2 years

Google's rating breakdown · all 7 reviews

Rated 1–2★
29%
typical in the Green Valley area, 16%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
43%
of the 7 reviews we hold

Its one and two star share is 13 points above the typical installer in the Green Valley area. Across Arizona, 21 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 7 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Green Valley area, on one axis

0% rated 1–2★100%

Each mark is one company we hold in the Green Valley area whose Google breakdown has been read, placed by its share of one and two star reviews. Nova Solar Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2023 · the company replied

    Buyer beware, unsatisfactory cost savings and customer service. We've been with SunPower for 6 years now and our electric bills skyrockets every summer more and more each year. The customer service fails to respond when requesting a performance review report or showing up to date monthly data for those months in question. The app has finally become somewhat useful as of this year by finally displaying a daily or monthly data graph showing KW production, which has failed to do the previous years. Save yourself from stress and time spent babysitting their equipment to make sure its fully functio

  • 1★ · around September 2023 · the company replied

    I was getting solar panels but than I had a problem happen and told them to cancel the service but an employee named Mike said I can't cancel it and was very disrespectful I have never had this bad of experience with any employee I am just upset about them not letting me cancel now even if they give me them for free I would say no.

  • 5★ · around September 2024 · the company replied

    We recently had the pleasure of working with SunPower by Nova in Tucson, and our experience was nothing short of fantastic. The team provided us with a cost-effective solution that not only fell well below our expectations but also amounted to less than two monthly bills. What truly sets SunPower by Nova apart is their commitment to affordability without compromising on quality. The seamless process and clear communication made the entire experience stress-free, and we felt confident in our decision every step of the way. One standout feature that we appreciate is the backup power option, some

  • 5★ · around September 2023

    Very very very pleased to have SunPower by Nova install my system. I heard of a lot of bad things about solar not producing enough power to fully offset my electric bills. After research I saw that SunPower is the absolute best and proven for over 35 years to produce as promised and after 3 months I still don’t have an electric bill! Thank you SunPower!

  • 5★ · around September 2023

    Great solar provider they got my install done fast at a very good price. All USA made equipment too and now I don’t have an electric bill with TEP!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • bill 4
  • electric 3
  • solar panels 2
  • quick placement 2
  • no electric bill 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Green Valley

1–2★3★4★5★gauge 0–20%typical here, 16%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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