Qcells

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Qcells is in the highlighted group.

• 1★ · around July 2026 · the company replied

  Felt completely ignored the whole time, waste of a day and a huge misake to go with them.

• 1★ · around December 2025 · the company replied

  I am extreme dissatisfaction with the way my solar installation project has been handled. The entire experience has been marked by broken promises, missed installation dates, and a complete lack of communication. There has been no communication with us whenever the schedule or plan has changed. This situation is ridiculous and completely unacceptable. I have never seen a company with such poor communication and customer service. Simple installation of solar panel and powerwall takes more than three weeks and still not completed

• 1★ · around August 2025

  No support. Can't even talk to anyone about their product. Only by email. No customer services.

• 5★ · around August 2026

  Had some service work today in the field and needed help from Q cell customer support. Thank the stars for Johnny. Man was able to help me knock two cases in very quick succession. Definitely a dedicated team member who knows how to handle his job in an efficient manner. Hoping to get him on the line any time I need troubleshooting.

• 5★ · around August 2026

  Excellent customer service from Johnny he was fast and effective!

• 5★ · around July 2026

  Johnny was excellent. Swift, informative and able to eliminate the issue quickly. 10/10

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

• tech support 13
• quick reply 4
• fast support 4
• easy process 3
• support team 3
• phone support 3
• polite staff 2
• solar trade 2
• installer support 2
• solar system repair 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

Its website also mentions warranty, but not in a sentence we can quote cleanly.

• It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
• It posts on YouTube, X, Instagram, Facebook and LinkedIn. A page that stopped posting years ago tells you something a listing will not.

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

• Axia by Qcells4.4★ · 136
• Cellx Energy Inc5.0★ · 3

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

• CompanyRating breakdown1–2★Newest review held

• Axia by Qcells

  4.4★ · 140 reviews · Irvine, CA

  14%
  Newest held review this month

• Sun Synergy Consulting

  4.4★ · 43 reviews · Irvine, CA

  14%
  No held review in 2 years

• Bash Energy

  5.0★ · 11 reviews

  0%
  No held review in 3 years

• Tesla Solar

  2.6★ · 6 reviews · Lake Forest, CA

  60%
  Newest held review this month

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

• —The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
• —We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
• —We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.