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Solar Installer GuildUnited States · independent

Solar Smart Vents

Solar energy equipment supplier · Melbourne, FL

What the listing shows you

4.9★

22 Google reviews

What it doesn’t

5%

rated 1–2★

typical in Melbourne, 4%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 22 reviews

Rated 1–2★
5%
typical in Melbourne, 4%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
91%
of the 22 reviews we hold

Its one and two star share is 1 point above the typical installer in Melbourne. Across Florida, 274 of the 675 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 22 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Melbourne, on one axis

0% rated 1–2★35%

Each mark is one company we hold in Melbourne whose Google breakdown has been read, placed by its share of one and two star reviews. Solar Smart Vents is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 2★ · around August 2021 · the company replied

    Had two 40-watt solar attic vents installed in May 2021 during the FL dry season. Now in the wet season, both leak at the flashing/housing joint and during wind driven rain, both leak under the hoods/covers. Unfortunately a text to address the issue went unanswered. I do not recommend this product.

  • 5★ · around August 2024 · the company replied

    Solar Smart Vents- ***** I made an appointment with Steve Alexander. Steve was knowledgeable, courteous, friendly, professional, and reliable. I highly recommend Solar Smart Vents for your vent/fan installations. Our job was scheduled and completed within days. The cost was reasonable. In addition to installing new solar vents, Steve found our current vents were reinstalled, by the roofer (new roof), WITHOUT cutting away the tar paper! Our vents were essentially doing nothing since 2017. I am a satisfied customer! Give Steve Alexander at Smart Solar Vents a call, you won't be disappointed.

  • 5★ · around August 2023 · the company replied

    Steve and his company are awesome. He offers quick responses, great communication and fast installations. He is extremely professional. Thank you for a wonderful job.

  • 5★ · around August 2023 · the company replied

    I gave Steve my address & he was able to look up my house & give me different options. He recommended a 14 inch solar attic fan tgat could cool the entire attic down to help the house & garage. He came next day & installed within 45 min. House does feel slightly cooler and the ac comes on a little less. Steve was great, thanks Steve! You won’t find many solar attic fan contractors due to the fact that you need a roofing license to install, which Steve has

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 9
  • punctuality 5
  • quick installation 4
  • flexible scheduling 4
  • solar attic vent installation 4
  • solar attic fans 3
  • communication 2
  • attic fan 2
  • courteous staff 2
  • reasonable cost 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Other installers around Melbourne

1–2★3★4★5★gauge 0–20%typical here, 4%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • Google publishes no street address for this company, so we cannot say which town it is based in. Melbourne is the area its listing was returned for, not an address we hold.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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