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SolarTec Off Grid Solutions

Solar energy company · Sunbright, TN

What the listing shows you

3.0★

4 Google reviews

What it doesn’t

50%

rated 1–2★

typical in Tennessee, 3%

Newest review held

Oct 2025

newest held review 10 months old

Google's rating breakdown · all 4 reviews

Rated 1–2★
50%
typical in Tennessee, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
50%
of the 4 reviews we hold

Its one and two star share is 47 points above the typical installer in Tennessee. Across Tennessee, 5 of the 53 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 4 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Tennessee, on one axis

0% rated 1–2★100%

Each mark is one company we hold in Tennessee whose Google breakdown has been read, placed by its share of one and two star reviews. SolarTec Off Grid Solutions is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around October 2025

    BUYER BEWARE!!!!!!!!!!!!!!! My experience with Phillip Fetters was similar to the latest person who was ripped off by them. I'm writing this in hopes that others will share their experience with their sheriff and this company will be shut down and the owners incarcerated. I ordered a system for $35k paid $31k with balance due when completed. I received the panels and batteries and nothing else. My loss is over 10k for the equipment and no one will install since they didn't sell the equipment which fortunately I will be able to do myself. I've filed a report with our sheriff and I'm hoping that
  • 1★ · around October 2025

    BEWARE!!!! He stole $20k from us. End of last April, he ordered a full system for us. After he got paid so he could order the equipment, he would talk to us once in a while and tell us things were on back order. He d livered our 10 solar panels. No batteries or inverter in spite of telling me he had them. Now, we are ghosted. We tried to drive to his address just to talk to him, but he has himself completely baracaded away from everyone. Implies to me he has done this to a lot of folks. He brings his wife and kids to appointments. Wasn't happy with that. He knows his stuff but doesn't deliver.
  • 5★ · around August 2025 · the company replied

    I have a unusual relationship with Phillip and Solar Tec, even though I am not a customer, I am grateful for the kindness that Philip extended me regarding problems I am having with the solar company that I’m doing business with. I’ve had several years of problems with them and I’m trying to get resolution but being a person that doesn’t understand solar and doesn’t understand all the ins and outs of systems, etc., he has taken it upon himself to help me understand and build knowledge as I negotiate with my company company when it comes to encouraging them to making things right. I truly appre
  • 5★ · around August 2025 · the company replied

    Called Phillip he came rigjt out and got us back up and rumning when oir battwries locked out. Higjly recommend this company, very knowledgeable and prompt. Thanks Phillip much appreciated

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 3
  • batteries 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
9 AM to 5 PM
Monday
7 AM to 7 PM
Tuesday
7 AM to 7 PM
Wednesday
7 AM to 7 PM
Thursday
7 AM to 7 PM
Friday
7 AM to 7 PM
Saturday
9 AM to 5 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Other installers in Tennessee

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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