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Solar Installer GuildUnited States · independent

Southwest Energy

Solar energy company · El Paso, TX

What the listing shows you

4.7★

41 Google reviews

What it doesn’t

7%

rated 1–2★

typical in El Paso, 4%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 41 reviews

Rated 1–2★
7%
typical in El Paso, 4%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
44%
of the 41 reviews we hold

Its one and two star share is 3 points above the typical installer in El Paso. Across Texas, 283 of the 728 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 41 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in El Paso, on one axis

0% rated 1–2★15%

Each mark is one company we hold in El Paso whose Google breakdown has been read, placed by its share of one and two star reviews. Southwest Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2025

    Worst experience I have ever had with a company, my solar panels have not been working for 2 months. Have been trying to get a hold of the technician Hector and he says he will come and doesn't show up. Try following up with him and now phone calls are getting forwarded. When you try contacting the office to speak to someone in charge the manager is never available and always in a meeting or on a phone call. Apparently if you work with that one tech he's the only one who can help you out and now they are telling me they don't know which solars he put up and they are trying to get ahold of him

  • 2★ · around August 2025

    Hi, I'm going to tell you what's happening to me with this company. I agree with some things and disagree with others. I was with some salespeople who specialize in getting loans for solar panels, and they did get me a $32,000 loan. They said they were going to pay me back $15,000, but they've only given me $11,800. Okay, but the rest is fine. When they installed the solar panels, I was happy, but they haven't fulfilled their promises. They haven't even given me a document or certificate that the installation is completely finished. I've already sent texts and called, but I haven't even receiv

  • 1★ · around August 2025

    Before installation service was great. After not so much. My bill used to be 80 a month for electric maybe 2 or 3 months a yr on 200 now I pay 250 every month for solar panels plus 35.00 fee to electric company and the balance does not go down at all. Worst investment anyone can do is to add solar panels.

  • 5★ · around July 2026 · the company replied

    Excellent customer service, Southwest Energy has helpmed me save a lot of money

  • 5★ · around June 2026 · the company replied

    They are great guys team, experience, attention, reasonable prices, quality, excellent overall

  • 5★ · around June 2026 · the company replied

    Excellent company, service, and quality of care. Employees are highly trained and skilled (10/10).

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panels 7
  • electric bill 2
  • money 2
  • phone call 2
  • team 2
  • responsible 2
  • guidance 2
  • savings 2
  • backyard renovation 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “Front & back yards Pet-safe 15-yr warranty Concrete poured straight. Driveways,…”

  • Family owned

    “Outdoor living, built for the desert. Family-owned and crewed, based in El Paso, serving…”

Its website also mentions free estimate, established, insured, licensed and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 3 PM
Tuesday
9 AM to 3 PM
Wednesday
9 AM to 3 PM
Thursday
9 AM to 3 PM
Friday
9 AM to 3 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around El Paso

1–2★3★4★5★gauge 0–20%typical here, 4%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Southwest Energy?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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