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Solar Installer GuildUnited States · independent

Stronghold Solar

Solar energy equipment supplier · Sierra Vista, AZ

What the listing shows you

3.4★

5 Google reviews

What it doesn’t

40%

rated 1–2★

typical in Arizona, 5%

Newest review held

Aug 2022

no held review in 4 years

Google's rating breakdown · all 5 reviews

Rated 1–2★
40%
typical in Arizona, 5%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
20%
of the 5 reviews we hold

Its one and two star share is 35 points above the typical installer in Arizona. Across Arizona, 10 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Arizona, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Arizona whose Google breakdown has been read, grouped by their share of one and two star reviews. Stronghold Solar is in the highlighted group.

What reviewers said

  • 1★ · around August 2022

    I went to the office and the receptionist said that the owner worked full time at another job. I needed to leave my contact information and the owner would contact me and set up an appointment for an estimate. I left my contact information as requested, but no one ever contacted me - EVER!!! If you cant call me back to set up an estimate, then good luck getting me to actually hire you for a job!

  • 1★ · around August 2017

    Piss poor customer support. Waiting months now for them to replace a micro-inverter (5 minute job). They rarely answer the phone and never call back when you leave a message. On the rare occasions when they do answer the phone, they say they will call you back, but never do.

  • 5★ · around August 2020 · the company replied

    Very professional Solar company . Love the system they installed and the service after the install has been stellar!

  • 5★ · around August 2017

    -Original review was 1 star- Stronghold installed the 15 panel system on my house. They are terrible at post-sale customer service. They hardly ever pick up the phone, I leave messages and they don't call back. When someone does pick up it's usually Sam, he will take down my phone number and say James will call me back, but James never does. Don't expect them to be very good at servicing and maintaining your panels. You are on your own. 6 of my micro inverters have stopped responding and Stronghold has been of no help. I would be happy to change this review if someone from Stronghold would act

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “been a solar installer of choice for more than 8 years. Our team has a great wealth of…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It posts on X. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
7 a.m. to 3:30 p.m.
Tuesday
7 a.m. to 3:30 p.m.
Wednesday
7 a.m. to 3:30 p.m.
Thursday
7 a.m. to 3:30 p.m.
Friday
7 a.m. to 3:30 p.m.
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Arizona

1–2★3★4★5★gauge 0–20%typical here, 5%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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