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SunPower®

Solar energy company · Norfolk, VA

What the listing shows you

3.8★

125 Google reviews

What it doesn’t

30%

rated 1–2★

typical in the Virginia Beach area, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 126 reviews

Rated 1–2★
30%
typical in the Virginia Beach area, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
82%
of the 126 reviews we hold

Its one and two star share is 27 points above the typical installer in the Virginia Beach area. Across Virginia, 7 of the 118 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 126 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Virginia Beach area, on one axis

0% rated 1–2★35%

Each mark is one company we hold in the Virginia Beach area whose Google breakdown has been read, placed by its share of one and two star reviews. SunPower® is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026

    SunPower sold solar panels and installation services to my 90-year-old father. The Installation company is Blue Raven which is Sunpwer which is under Enphase Energy. The salesperson who handled the sale was charming and really knew how to sell his product. Chase did an excellent job of being attentive to my father to earn his trust. During the panel installation, the installer told my father that he needed to go into the attic to inspect the installation and retrieve his tools. While doing so, the installer fell through the ceiling into the living room leaving a large, open hole in the ceiling
  • 1★ · around July 2026 · the company replied

    My experience with SunPower’s door-to-door sales representative was quite disturbing, to say the least. The interaction began with the representative ignoring multiple prominently displayed “No Soliciting” and “No Trespassing” signs posted on my property. My neighborhood also has a posted no-solicitation policy at its entrance. As a homeowner, I expect companies that market themselves with integrity to instruct their representatives to respect clearly communicated requests not to solicit. Next time, I will be contacting law enforcement. The sales presentation itself immediately raised concerns
  • 1★ · around June 2026 · the company replied

    We had the unfortunate experience of dealing with blue Raven/Sun power. Of course we get the marketing phone call, my husband schedules appointment for them to come evaluate our property. Previously, we’ve had three companies come out and say it is not possible to get the output we would need because of our location. We have many trees. The other solar companies had mentioned if we were interested in cutting down our trees that solar would work for us. So blue Raven comes out and says we have More than enough sunshine available to Virtually eliminate our electric bill. Well, that has never hap
  • 3★ · around August 2022 · the company replied

    At first I was very excited about getting installed solar panels on my small home, representative/seller explained to me that the smaller system was sufficient (approx $16,500) and that at tax season, I would get a government tax credit of approx $13,000). So i signed the contract for the small system, A few weeks later, while at work I got some docusign that I signed using my cellphone, assuming that was about the same system that I requested, the job was completed , and when I got the final paperwork of the job, it was over $50,000. So they upgraded without explaining to me first, they just
  • 5★ · around September 2025 · the company replied

    Sam was excellent and everyone I worked with was great. I love seeing the solar savings on my app everyday!
  • 5★ · around August 2025 · the company replied

    Sam Carolus-Hager was great to meet with. He carefully explained not only the product and the process but also the advantages of the solar panels and the cost savings. He was totally professional and ultimately said that due to the shade cover from the mighty oak in my yard that I was NOT a suitable candidate. Thanks, Sam, for your honesty.
  • 5★ · around August 2025 · the company replied

    Our consultant was very knowledgeable and presented everything professionally. Solar wasn’t a fit for my family because of our plans for the house in the next few years, and he was very respectful of our decision, which we appreciated.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 24
  • pricing 16
  • installers 12
  • contract process 6
  • courteous staff 5
  • scheduling 4
  • knowledgeable consultant 4
  • timeliness 3
  • clear communication 3
  • informative staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty, free estimate and established, but not in a sentence we can quote cleanly.

    Elsewhere

    When they say they are open

    Sunday
    Closed
    Monday
    9 AM to 5 PM
    Tuesday
    9 AM to 5 PM
    Wednesday
    9 AM to 5 PM
    Thursday
    9 AM to 5 PM
    Friday
    9 AM to 5 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    Other installers around Virginia Beach

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

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