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Solar Installer GuildUnited States · independent

SunRate Energy

Solar energy company · Yuma, AZ

What the listing shows you

4.7★

12 Google reviews

What it doesn’t

8%

rated 1–2★

typical in Arizona, 5%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 12 reviews

Rated 1–2★
8%
typical in Arizona, 5%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
25%
of the 12 reviews we hold

Its one and two star share is 3 points above the typical installer in Arizona. Across Arizona, 104 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 12 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Arizona, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Arizona whose Google breakdown has been read, grouped by their share of one and two star reviews. SunRate Energy is in the highlighted group.

What reviewers said

  • 1★ · around August 2024

    Have been having issues with my solar panels since the beginning on and off. As of Dec 9th solar panels were offline. I left messages no response, got a hold of receptionist once and informed her of the situation. It is January 4th and no one answers the phones again. I spoke to the distributor company of the solar equipment, and was informed by them that they are no longer in buisness with Sun Rate energy. If I am asked again to remove my review I will not do it this time. Frustrated customer 😡

  • 5★ · around August 2023

    I just had solar panels put up to save me from aps bills also no more power outages because I have backed up and stored power The sun rate energy company and titan solar were great to work with they give you a portal that keeps you informed of everything they are doing from start to finish there very professional and well trained employees thank you for all you done for us

  • 5★ · around August 2023

    Wanted to give a shout out for the amazing service and accountability I was given when I met with SunRate. I had over 5 opinions of other quotes before signing with them. Very professional and honest! Made my decision very easy and smooth. The installers were quick and respectful! Glad I was able to meet such an amazing group. Will definitely be using on my next home purchase!

  • 5★ · around August 2023 · the company replied

    Great costumer service, very happy with my solar. I recommend sunrate.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • messages 2
  • solar panels 2
  • solar system 2
  • friendly installers 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Family owned

    “Energy Solar is your all-in-one family owned and operated residential solar…”

Its website also mentions warranty and free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
9 AM to 5 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Yuma

1–2★3★4★5★gauge 0–20%typical here, 5%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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