Sunrun
Solar energy company · Beltsville, MD
What the listing shows you
4.0★
533 Google reviews
What it doesn’t
24%
rated 1–2★
typical in Beltsville, 18%
Newest review held
Aug 2026
newest held review this month
Google's rating breakdown · all 533 reviews
- Rated 1–2★
- 24%
- typical in Beltsville, 18%
- Posted an update
- 3 months ago
- the company posting to its own Google profile
- Replies to reviewers
- 52%
- of the 533 reviews we hold
Its one and two star share is 6 points above the typical installer in Beltsville. Across Maryland, 8 of the 111 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 533 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Beltsville, on one axis
Each mark is one company we hold in Beltsville whose Google breakdown has been read, placed by its share of one and two star reviews. Sunrun is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around August 2026 · the company replied
We made the mistake of allowing your company to see if our home was a “candidate “ for solar panels. After doing research, we realized our new roof’s warranty would be voided if we put anything on it. We told the rep. We were not interested, two years ago and to remove us from contact list. Two years later you all are still bugging the crap out of us, no means no.
1★ · around August 2026 · the company replied
Omg I must of gave you guys my card # like a million times and authorize you guys to charge my card every month ! I missed my payment and they call me like 100000 times back to back ! Even late nights! Just because you guys are not doing the right job by saving my card to your system ! Every time someone calls me their English is so bad that they don’t understand me ! I am now in vacation with my family and they called me 10 times back to back ! I had to answer the last call and tell the guy off because he didn’t get the point !
1★ · around August 2026 · the company replied
We purchased a home in 2023 that already had an existing solar panel lease. The process of transferring the lease initially seemed straightforward and smooth. However, about a year later, we unexpectedly had to move out of state. When we listed our home for sale, the solar panel lease became one of the primary reasons buyers were hesitant to move forward. At that time, we inquired about a lease buyout, but the quote did not seem worthwhile, so we decided to take the house off the market and rent it instead. Now, two years later, we have inquired again about a lease payoff. Shockingly, the quot
3★ · around August 2024
If you don’t sign up for autopay you are charged $7.50 extra per month. With all the security breeches I don’t like giving any company access to my bank information. Unless my payments are late I should not be charged this additional fee! There should be a waiver for customers who pay their accounts timely.
5★ · around August 2026 · the company replied
Brandon Wright was extremely helpful and professional throughout the process. Persistence paid off since he initially spoke to me a year ago when I was reluctant.
5★ · around August 2026 · the company replied
Joel our solar technician was efficient and communicated with me as needed which I appreciate! Also Maria from Sunrun is excellent very thorough and took her time to explain our situation and options.
5★ · around July 2026 · the company replied
Donald (Don) and his crew were wonderful to work with. They were very courteous and informative
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar installation 50
- billing 47
- professional team 31
- easy process 29
- panels 23
- informative staff 16
- cost 14
- panel installation 9
- solar system explanation 9
- install crew 8
- pleasant staff 6
- responsive staff 6
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Warranty
“of contract, 5 year roof penetration warranty, 24/7 system monitoring Who…”
Free estimate
“Enter your zip to start your free quote Do you own your home? Yes No Next…”
24/7 availability
“full service for life with 24/7 monitoring Sunrun Subscription Plan…”
Elsewhere
- It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- 10 AM to 6:30 PM
- Monday
- 9 AM to 10 PM
- Tuesday
- 9 AM to 10 PM
- Wednesday
- 9 AM to 10 PM
- Thursday
- 9 AM to 10 PM
- Friday
- 9 AM to 10 PM
- Saturday
- 9 AM to 10 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Sunburst Solar LLC4.8★ · 41
- Lumina Solar4.9★ · 836
- Maryland State Solar4.9★ · 37
- Capital Solar Group5.0★ · 1
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around Beltsville
- CompanyRating breakdown1–2★Newest review held
EDGE Energy
4.8★ · 268 reviews
4%
Newest held review this monthEastWest Solar
5.0★ · 42 reviews · Laurel, MD
0%
No held review in 10 yearsLGCY Power
4.0★ · 23 reviews · Lanham, MD
22%
Newest held review 9 months oldSolar Sclera
5.0★ · 21 reviews · University Park, MD
0%
Newest held review this monthTiger Solar
5.0★ · 18 reviews · Upper Marlboro, MD
0%
Newest held review 5 months oldSuntuity Renewables
4.2★ · 16 reviews · Lanham, MD
19%
No held review in a year
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Sunrun?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.