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Solar Installer GuildUnited States · independent

Tier Drop Solar

Solar energy system service · Escondido, CA

What the listing shows you

5.0★

11 Google reviews

What it doesn’t

0%

rated 1–2★

typical in Escondido, 5%

Newest review held

Aug 2024

no held review in 2 years

Google's rating breakdown · all 11 reviews

Rated 1–2★
0%
typical in Escondido, 5%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 11 reviews we hold

Its one and two star share is 5 points below the typical installer in Escondido. Across California, 788 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 11 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Escondido, on one axis

0% rated 1–2★45%

Each mark is one company we hold in Escondido whose Google breakdown has been read, placed by its share of one and two star reviews. Tier Drop Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 5★ · around August 2024

    Tier Drop came to our teacue when out solar went down. Andrew found the problem and fixed it at a very teasonable price. Thank you!

  • 5★ · around August 2023

    Great work by the team here from quote to processing paperwork and install. High quality equipment is installed, professional work, and everyone was friendly throughout. Install and inspection was less than a week. Thanks for great experience!

  • 5★ · around August 2023

    I had 8 panels installed 3 years ago and another 7 in April. Pricing was the same as some of the larger companies out there and I had an overall great experience with Randy and his team, which is why I hired them again for the 2nd installation. Their electrician even removed an old dish antenna while on the roof.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 6
  • pricing 5
  • customer care 3
  • roof 2
  • communication 2
  • equipment quality 2
  • quick install 2
  • solar panel viewing 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Escondido

1–2★3★4★5★gauge 0–20%typical here, 5%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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