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Solar Installer GuildUnited States · independent

Vivint Solar

Solar energy company · American Fork, UT

What the listing shows you

4.9★

31 Google reviews

What it doesn’t

0%

rated 1–2★

typical in American Fork, 0%

Newest review held

Aug 2021

no held review in 5 years

Google's rating breakdown · all 31 reviews

Rated 1–2★
0%
typical in American Fork, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
71%
of the 31 reviews we hold

Its one and two star share is level with the typical installer in American Fork. Across Utah, 100 of the 167 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 31 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in American Fork, on one axis

0% rated 1–2★100%

Each mark is one company we hold in American Fork whose Google breakdown has been read, placed by its share of one and two star reviews. Vivint Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 5★ · around August 2021 · the company replied

    Always great customer service, we always know what’s going on, nothing hidden, upfront and honest, knowledgeable sales and service, nothing but great things to say. Never had any problems in our service, installs, billing, etc. A really great company to work with, couldn’t be happier!

  • 5★ · around August 2021 · the company replied

    The process was quick and simple Derek and Mohammed were awesome and were very attentive. The install crew were fast and efficient and very polite

  • 5★ · around August 2020 · the company replied

    Awesome company. They have great customer service and are really easy/friendly to work with. Waqas has been amazing to work with.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • installs 7
  • salesman 4
  • system 3
  • team 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • 24/7 availability

    “full service for life with 24/7 monitoring Sunrun Subscription Plan…”

Its website also mentions established, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Pinterest, X, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

Other installers around American Fork

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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