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Big Wave Roofing and Solar

Solar energy system service · Freehold, NJ

What the listing shows you

4.7★

275 Google reviews

What it doesn’t

8%

rated 1–2★

typical in the Toms River area, 3%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 275 reviews

Rated 1–2★
8%
typical in the Toms River area, 3%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
13%
of the 30 reviews we hold

Its one and two star share is 5 points above the typical installer in the Toms River area. Across New Jersey, 84 of the 237 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 30 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Toms River area, on one axis

0% rated 1–2★15%

Each mark is one company we hold in the Toms River area whose Google breakdown has been read, placed by its share of one and two star reviews. Big Wave Roofing and Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around May 2026

    **SPAM CALLS CONSTANTLY!!** Even after I have told them that I do not own any properties I still get calls from them. Shame on them!!
  • 1★ · around April 2026 · the company replied

    This is a big rip off. The sales reps Jason Phillips lied and now im paying way more than I was before. Now they wont pick up the phone. Not Jason Phillips, and not the 855 number. They just keep you on hold until you give up. Im getting rid of these panels.
  • 1★ · around April 2026

    You'll regret ever sharing your contact information. Multiple unwanted calls after I stated I wasn't interested.
  • 5★ · around August 2026

    Had a wonderful experience with big wave! They worked around my schedule and got it done in the time frame originally provided! Would recommend to anyone and would do it over again!
  • 5★ · around July 2026

    I have had very negative experiences with Solar on the past but Bobby Demasse is one of the most honest representatives I have had the pleasure to work with. When we bought our new home, I was very skeptical to have solar again, but we reviewed the contract in depth.And he took every precaution to make sure everything was taken care of and everything that he stated has indeed been true. My bill has been exactly what it should be.And it has been a great experience for the last year.
  • 5★ · around July 2026

    Great experience with Big Wave Roofing and Solar. Fred Wilson and his crew did a fantastic job with our solar panel installation. Explained everything thoroughly and completed the install in about 5 hours. Great team to work with!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • answering questions 59
  • roof installation 35
  • cost savings 15
  • pleasant staff 12
  • initial consultation 11
  • electric bill savings 11
  • fast installation 9
  • solar system installation 9
  • solar explanation 6
  • no pressure sales 5

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “on your total electricity cost is not guaranteed. Financing terms and warranties vary…”
  • Free estimate

    “Otherwise, -->Please complete our free consultation form below and we will connect you…”

Elsewhere

  • Google also lists this company under gutters.
  • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, Instagram, LinkedIn and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 7 PM
Tuesday
9 AM to 7 PM
Wednesday
9 AM to 7 PM
Thursday
9 AM to 7 PM
Friday
9 AM to 5 PM
Saturday
9 AM to 2 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Toms River

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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