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Solar Installer GuildUnited States · independent

Boston Solar

Solar energy company · Woburn, MA

What the listing shows you

4.7★

1,360 Google reviews

What it doesn’t

3%

rated 1–2★

typical in the Boston area, 2%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 1,360 reviews

Rated 1–2★
3%
typical in the Boston area, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
73%
of the 427 reviews we hold

Its one and two star share is 1 point above the typical installer in the Boston area. Across Massachusetts, 87 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 427 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Massachusetts ranking

No. 6 of the 67 rankable records in Massachusetts →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Boston area, on one axis

0% rated 1–2★15%

Each mark is one company we hold in the Boston area whose Google breakdown has been read, placed by its share of one and two star reviews. Boston Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026

    I'm incredibly disappointed with Boston Solar. They installed our panels two weeks ago but they still aren't working because we failed the city inspection because they used incorrect wiring. A worker came yesterday (3 business days after the failed inspection) but he was unable to make the repairs as the wiring hadn't arrived yet. He said he would be back the next morning, but no one came, no one is answering emails or the phone and it's well after lunch. The phone numbers on their website are all disconnected but I found the correct number on Google, though no one answered and I left a messag

  • 1★ · around June 2026 · the company replied

    Zero accountability. Do not trust. Incredibly frustrating experience with Boston Solar. I inherited a system they installed and have been trying to get them to fix a faulty gateway since August 2025. After months of sending videos, photos, and speaking to multiple people, I was promised a technician would come out in February. They completely stood me up. Now, they won’t even answer the phone. Given the current state of the solar industry, it wouldn't surprise me if they are going under. Save yourself the stress and go with a company that actually picks up the phone.

  • 2★ · around June 2026 · the company replied

    Bad Business... I installed a 30kw solar system in 2020, communication was good, system installed in reasonable time at the time, has worked well till now. ...Years later (problem).. I have a bad solar cell micro inverter. It was reported in Jan 2026 to Boston Solar to warranty repair the item. After getting the original Solar System money, now they ghost their customers. I have done many-many-many phone calls, emails, texts. All I hear from Boston Solar is excuses, false promises, B.S., maybe a future repair date, and they won't come warrant replace the item. Waiting 5-6 months is total B.S.!

  • 3★ · around August 2025

    I am happy with the panels, however it took four visits and required me to climb up on my roof after each visit to review the work performed. I would only recommend Boston Solar if you feel comfortable accessing your roof and reviewing the work of the installation team. I selected Boston Solar because they were willing to come out and do measurements on my roof and my yard before I signed a contract to help identify trees that could help (we were already taking down 5 trees, and they helped suggesting 3 additional trees that would be beneficial for solar production). Issues I then encountered

  • 5★ · around February 2026 · the company replied

    I just had my installation with Boston Solar- it went perfectly. Chris and his team were communicative, neat and extremely polite. My whole experience thus far has been very positive. Dillon the first person I spoke with was very knowledgeable, and I felt like he was providing information rather than selling me a system. I will wait now for the city inspection but I will be live with solar in no time. So glad I went with Boston Solar.

  • 5★ · around February 2026 · the company replied

    Update: The panels were enabled one day after the final inspection, and they are all running amazingly so far. Updates: Boston Solar just came and installed the panel today, and their installation team seemed really professional and did a really good job installing the panel. We are still waiting for the final inspection for the official PTO, and see how the panels will actually perform. Will update the review to 5 stars later on if they perform well. // This company doesn't seem to care at all about the customers. Due to their delayed processing, we could potentially lose over $10000 tax cred

  • 4★ · around November 2025 · the company replied

    Extremely disappointed in this company. They lie and have very poor communication. *edit* I am happy that we were eventually able to get this issue resolved, but still feel that their communication could be better.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • project management 215
  • solar panel installation 195
  • installation team 140
  • smooth process 86
  • project timeline 62
  • responsive staff 54
  • quick installation 51
  • installation speed 50
  • conduit routing 45
  • system performance 31

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “expertise. We’ve been in business since 2011 and have completed more than 5,000…”

  • Licensed

    “it all. Our in-house installers are licensed and certified, meaning you can rest…”

Its website also mentions financing, warranty, free estimate and 24/7 availability, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on the Better Business Bureau, ConsumerAffairs and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Facebook, Pinterest, Instagram, LinkedIn and X. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Boston

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Boston Solar?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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