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Solar Installer GuildUnited States · independent

Brightway Energy

Solar energy company · Somerville, MA

What the listing shows you

4.9★

40 Google reviews

What it doesn’t

3%

rated 1–2★

typical in the Boston area, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 40 reviews

Rated 1–2★
3%
typical in the Boston area, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
3%
of the 40 reviews we hold

Its one and two star share is 1 point above the typical installer in the Boston area. Across Massachusetts, 95 of the 198 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 40 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Boston area, on one axis

0% rated 1–2★15%

Each mark is one company we hold in the Boston area whose Google breakdown has been read, placed by its share of one and two star reviews. Brightway Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2025 · the company replied

    I have been getting called literally 2 to 7 times a day for over the past 2 weeks now, offering to help me get solar. I would have to take down 3 trees for it to work on my home, which is what I have already been told. I have repeatedly asked nicely to be removed from the call list, and the past 2 days, not so nicely. I feel harassed by Brightway Energy now. Please stop calling.

  • 5★ · around August 2026

    Brightway Energy out of Somerville was without a doubt the best solution to our energy problems. I knew I wanted solar and the choices were overwhelming and we are beyond lucky to have found and used Brightway for our installation. They fit the roof and met our expectations at each step. I think what I liked most was that they are smaller and it all felt very personal. Even though they were smaller they had decades of experience. Anytime there have been any issues, most of which were my ignorance, they explained and solved all problems and issues. The panels will pay for themselves in 6-7 year

  • 5★ · around June 2026

    Unbelievable. Marc is THE person to talk to about solar. He did not sell me. He mentored me so I could make the best decision. And then my Solar ended up producing better than he had predicted. I have a credit on my electric bill already (and I charge my electric car too!). The installation was flawless and on time. I highly recommend Brightway. Ask for Marc!

  • 5★ · around April 2026

    I needed to replace our roof which involved removing and reinstalling our 24-panel, 10-year old solar array. The job required calendar coordination with the roofing company and the original solar installer was not being responsive. Based on reviews, I reached out to Brightway Solar. Brightway was extremely responsive and helpful. They committed to dates for removal pre-roofing and reinstall post-removing and then followed through with quality work. We will continue to rely on them for future maintenance.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 11
  • smooth process 9
  • roof replacement 5
  • responsiveness 4
  • permitting 4
  • helpfulness 2
  • install team 2
  • solar offer 2
  • installation quality 2
  • thorough staff 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Boston

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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