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Solar Installer GuildUnited States · independent

Custom Solar and Electric, LLC

Solar energy company · Fort Myers, FL

What the listing shows you

4.2★

26 Google reviews

What it doesn’t

19%

rated 1–2★

typical in Florida, 2%

Newest review held

Aug 2025

no held review in a year

Google's rating breakdown · all 26 reviews

Rated 1–2★
19%
typical in Florida, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
57%
of the 21 reviews we hold

Its one and two star share is 17 points above the typical installer in Florida. Across Florida, 105 of the 675 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 21 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Florida, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Florida whose Google breakdown has been read, grouped by their share of one and two star reviews. Custom Solar and Electric, LLC is in the highlighted group.

What reviewers said

  • 1★ · around August 2025 · the company replied

    Called to get service on a system that David installed 3 years ago. But he told me he is out of business and cant help with the warranty of the equipment he installed he sold me a 25 year parts and labor warranty so much for that

  • 1★ · around August 2025

    Custom Solar installed my system a couple of years ago. One panel flew off in less than 50 mph winds and they never fixed it. Now they claim that they are out of business. They do not service the systems they install. Beware.

  • 1★ · around August 2024

    I am extremely dissatisfied with Custom Solar and Electric. The installation process was a nightmare, taking almost nine months to complete. The system malfunctioned from day one, and the customer service was abysmal. I had to constantly chase them for updates and solutions, but their technicians were incompetent and unresponsive. I have given them many chances to get it correct. Even the owner made promises to pay off my loan and remove the faulty system but failed to follow through. We have an agreement to remove the system and pay off the loan. He personally came to my house and made this a

  • 5★ · around August 2025

    We have had our solar panels from Custom Solar and Electric installed just prior to Hurricane Ian. David Keljik was very knowledgeable in what our needs were to be independent from the grid and have the ablility to run the necessary things to get through the grid going down, maintaining power with battery back up to run our necessary appliances. Having battery backup which allowed us the advantage of having power when the grid went down was very important to us as there was no interruption in our service and we didn't need fuel to keep our power going because the sun fueled our batteries every

  • 5★ · around August 2024

    My experience with these guys was exceptional. It was very scary through the project but after everything was done they came through exceptionally. For me it was a very high dollar and I was shaky but I recommend them highly.

  • 5★ · around August 2024

    Great company Great install Good company to deal with very honest and upfront Good company to deal with

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 8
  • solar panels 6
  • system 3
  • choice 2
  • battery backup 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions warranty and 24/7 availability, but not in a sentence we can quote cleanly.

    Elsewhere

    • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
    • It posts on YouTube, X, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    Other installers around North Fort Myers

    1–2★3★4★5★gauge 0–20%typical here, 2%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Custom Solar and Electric, LLC?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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