Echelon Solar Power
Solar energy system service · Los Angeles, CA
What the listing shows you
4.9★
136 Google reviews
What it doesn’t
1%
rated 1–2★
typical in Los Angeles, 1%
Newest review held
Jul 2026
newest held review last month
Google's rating breakdown · all 136 reviews
- Rated 1–2★
- 1%
- typical in Los Angeles, 1%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 8%
- of the 136 reviews we hold
Its one and two star share is level with the typical installer in Los Angeles. Across California, 743 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 136 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in Los Angeles, on one axis
Each mark is one company we hold in Los Angeles whose Google breakdown has been read, placed by its share of one and two star reviews. Echelon Solar Power is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around September 2025
Perhaps one of the worst customer service experiences I have ever had. There sale's agent Jake Turner sold the system to me back in early 2024. He guaranteed he would be with us during the entire process. In the initial months he was indeed. However when Freedom Forever started dropping the ball with incomplete electrical plans and permit pulling errors he ghosted me. I texted him several times and only after a long voicemail plea for help he responded saying "I was embarrassed to respond". Very unprofessional to say the least. To make a long story short my solar power is still not complete. I
1★ · around August 2025 · the company replied
Absolutely horrible company. I am not sure how they are getting 5 stars. We have had nothing but issues with our sales associate Bobby. Unresponsive and unproductive. Constantly “out of the country” or away from his computer. You can’t get in contact with anyone else from the company by phone and are completely stuck with whomever first contacts you. This has been a months long draining process, that we still cannot see the end in sight of yet. The company is just a middle man connecting you to other solar installers. Do yourself and favor and cut out the middle man.
5★ · around July 2026
I had an excellent experience with Echelon Solar Power. They handled my solar and battery installation perfectly and provided a great roofer referral to boot. A special shoutout to Joshua, who made the entire process seamless and was incredibly responsive to all my questions. Everything has been running smoothly, and the savings on my energy bill have been significant. Five stars!
5★ · around June 2026
The workmanship was outstanding by the roofers. They did a magnificent job of replacing my roof after the solar panels installation.
5★ · around June 2026
Bobby and his team helped with repairing the damaged roof we had where the solar panels were supposed to be installed. He constantly communicated with me and updated on how the project was coming along. Definitely recommend 👍 …
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- answering questions 31
- pricing 21
- easy process 18
- responsive staff 8
- informative staff 6
- honest staff 5
- quick installation 5
- helpful sales person 5
- installation speed 3
- solar installation process 3
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Its website also mentions free estimate, but not in a sentence we can quote cleanly.
Elsewhere
When they say they are open
- Sunday
- 10 AM to 6 PM
- Monday
- 10 AM to 6 PM
- Tuesday
- 10 AM to 6 PM
- Wednesday
- 10 AM to 6 PM
- Thursday
- 10 AM to 6 PM
- Friday
- 10 AM to 6 PM
- Saturday
- 10 AM to 6 PM
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Other installers around Los Angeles
- CompanyRating breakdown1–2★Newest review held
Solar Optimum Glendale
4.7★ · 372 reviews · Glendale, CA
5%
Newest held review this monthSolar.com
4.6★ · 267 reviews · Santa Monica, CA
4%
Newest held review 5 months oldSolar panel maintenance, Solar diagnostic, solar repair and cleaning, bird proofing
5.0★ · 128 reviews
0%
Newest held review this monthSolar Discovery
5.0★ · 119 reviews · Northridge, CA
1%
Newest held review this monthPlug It In Solar
4.9★ · 118 reviews · Sherman Oaks, CA
1%
Newest held review this monthPowerfull Solar, Inc
5.0★ · 107 reviews
0%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- Google publishes no street address for this company, so we cannot say which town it is based in. Los Angeles is the area its listing was returned for, not an address we hold.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Echelon Solar Power?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.