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Solar.com

Solar energy company · Santa Monica, CA

What the listing shows you

4.6★

267 Google reviews

What it doesn’t

4%

rated 1–2★

typical in the Los Angeles area, 1%

Newest review held

Mar 2026

newest held review 5 months old

Google's rating breakdown · all 267 reviews

Rated 1–2★
4%
typical in the Los Angeles area, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
36%
of the 28 reviews we hold

Its one and two star share is 3 points above the typical installer in the Los Angeles area. Across California, 627 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 28 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Los Angeles area, on one axis

0% rated 1–2★15%

Each mark is one company we hold in the Los Angeles area whose Google breakdown has been read, placed by its share of one and two star reviews. Solar.com is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around January 2026

    NEGATIVE. I DO NOT RECOMMEND AT ALL. they guarantee their vendors are the best. But once they, both the vendor and pickmysolar/electrum get their money, everything disappears. This is just a third party middleman. I had trouble with the vendor's vendor coming to my home at random times. And my electric bill was still high. But electrum did not help at all with even talking to the vendor, MegaSolar, at the moment. They just said, our job is done. They had guarantee that their vendors were the best because of all the referrals, but I CAN guarantee, electrum or Megasolar are below par in customer
  • 1★ · around August 2024

    Long story here but bottom line is DO NOT choose Electrum to help you with any "home electrification" projects or any other projects for that matter. Unfortunately, we got on board with Electrum for our solar project in 2022, believing that they were the most trustworthy folks in the business given the SCE association. Electrum proceeded to put us into a high-risk contract where ultimately the contractor bailed leaving us high and dry after taking 80% of out money. Electrum, even though they claim their contractors are "vetted" and they were with us every step of the way (their salesperson's n
  • 1★ · around August 2024

    Extremely disappointing process, in which vendor did not hold up responsibilities and electrum had no influence in reinforcing. I went through Electrum specifically because SCE's website took me through them, they assured me they would help with a significant program for people with medical conditions, yet they did not and 6 months later I'm still waiting for $14,000 expense to be reimbursed.
  • 3★ · around August 2023 · the company replied

    The solar panel installation was just OK. But no one cautioned me about the time length to complete the whole project. Two guys were able to install the solar panels plus all the accessory equipment and connections in less than 4 hours. …
  • 5★ · around March 2026

    Solar.com did an amazing job spec'ing out my system, finding installers, and getting everything completed by the crucial 12/31/2025 tax-credit deadline (despite me starting the process in late September). I absolutely could not have done this without them. Sam Wigness was the ideal liaison throughout the process (even though he's usually more on the marketing side than sales). He was always available with clear communication, helpful opinions, and a relaxed demeanor that made me feel comfortable. And the one time when I thought we might miss a deadline, he answered me promptly and helped to mo
  • 5★ · around August 2023

    I used Electrum as a 3rd party for handling my solar project. JD was my assigned representative, and he was great! Not only did all my solar questions finally get answered but everything was clear and straight forward. The folks that come by my neighborhood door to door offering solar could never answer those questions before. Loved my experience and would recommend it to anyone. The company whos bid we chose was perfect and really easy to communicate with
  • 5★ · around August 2023 · the company replied

    Great process, super easy from start to finish. Highly recommend!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • bid proposal 35
  • installer 21
  • solar installation 20
  • responsiveness 9
  • knowledgeable staff 7
  • product selection 5
  • helpful team 5
  • federal tax rebate 4
  • available staff 2
  • installation speed 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “penetration. Your installer's warranty answers first; we stand behind it. 10…”
  • Insured

    “every assumption named. Licensed, insured, and reviewed before we ever match…”
  • Licensed

    “is vetted, every assumption named. Licensed, insured, and reviewed before we ever…”

When they say they are open

Sunday
Closed
Monday
8 AM to 7 PM
Tuesday
9 AM to 7 PM
Wednesday
8 AM to 7 PM
Thursday
8 AM to 7 PM
Friday
8 AM to 6 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Los Angeles

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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