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Solar Installer GuildUnited States · independent

EnergyAid

Solar energy company · Santa Ana, CA

What the listing shows you

4.7★

1,407 Google reviews

What it doesn’t

6%

rated 1–2★

typical in the Irvine area, 5%

Newest review held

Jul 2026

newest held review last month

Google's rating breakdown · all 1,407 reviews

Rated 1–2★
6%
typical in the Irvine area, 5%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
99%
of the 568 reviews we hold

Its one and two star share is 1 point above the typical installer in the Irvine area. Across California, 536 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 568 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Irvine area, on one axis

0% rated 1–2★35%

Each mark is one company we hold in the Irvine area whose Google breakdown has been read, placed by its share of one and two star reviews. EnergyAid is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around May 2026 · the company replied

    Outage went unreported for weeks — no on-site diagnosis provided I hired EnergyAid in January 2026 for solar monitoring and maintenance after my original installer went out of business. I paid $848 for onboarding (inspection, panel cleaning, and installation of a monitoring device), plus $29/month for their Premium service, which includes proactive monitoring. In March, my solar system stopped producing power. I was never notified. I only discovered the outage myself on April 1 through the monitoring app. When I contacted EnergyAid, I was told to reboot the inverter and send a photo of the err

  • 1★ · around May 2026 · the company replied

    Unreasonable pricing. They told me the part was covered under warranty. The charge is $1700 for labor. I talked to a former tech for them that stated the labor should only be $600. No one will call me back to discuss this. I have called daily with no return call. Run far away from this company if at all possible.

  • 2★ · around March 2026 · the company replied

    Update: after leaving this review i noticed that the technician plugged the box into our guest bathroom which takes away 1 of the 2 outlets in the bathroom and attched the box to the bathroom wall. This was never discussed or agreed upon by me! This is not acceptable. I need someone to come back out asap to relocate the box. Please contact me and I will edit my review if its done in a timely manner. Guys were communicative, efficient and friendly. Explained everything done and was able to confirm what was done is what I expected. 1 star taken off because price was a little expensive.

  • 3★ · around August 2025 · the company replied

    Very unprofessional employees and always rude and disrespectful to neighbors. The energy aid team claim to have great professionals not true listen how they talk when they make mistakes. How they talk to potential customers with negativity…

  • 5★ · around May 2026 · the company replied

    Professional and courteous. Explained everything and made sure everything back in its place. Very happy with his service.

  • 5★ · around May 2026 · the company replied

    Very professional and excellent communication

  • 5★ · around May 2026 · the company replied

    Geo was very professional and informative for the visit to my home today.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 344
  • punctuality 119
  • inverter replacement 61
  • pricing 60
  • courteous staff 59
  • clear explanations 32
  • solar panel repair 30
  • solar panel cleaning 26
  • roof work 19
  • on time 13

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Licensed

    “EnergyAid provides qualified, licensed, and affordable solar repair services…”

Its website also mentions licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Thumbtack, the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on X, Instagram, LinkedIn and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
8 AM to 3 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Irvine

1–2★3★4★5★gauge 0–20%typical here, 5%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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