Freedom Power
Solar energy company · Schertz, TX
What the listing shows you
4.4★
451 Google reviews
What it doesn’t
14%
rated 1–2★
typical in the San Antonio area, 3%
Newest review held
Jul 2026
newest held review last month
Google's rating breakdown · all 451 reviews
- Rated 1–2★
- 14%
- typical in the San Antonio area, 3%
- Posted an update
- 7 months ago
- the company posting to its own Google profile
- Replies to reviewers
- 98%
- of the 451 reviews we hold
Its one and two star share is 11 points above the typical installer in the San Antonio area. Across Texas, 196 of the 728 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 451 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in the San Antonio area, on one axis
Each mark is one company we hold in the San Antonio area whose Google breakdown has been read, placed by its share of one and two star reviews. Freedom Power is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around July 2026 · the company replied
A third of the solar panels that Freedom Power installed in the last year aren't working. I called them to fix the issue. It has now been two weeks since I called them about the issue and the service lady told me today that it would be 30-45 days before someone from scheduling contacts me to get someone on the schedule to fix the problem. Why is it taking multiple months to even send someone out?
1★ · around June 2026
Had bad experience with freedom power. Their installation cause breaker issues and instead of fixing it they void my warranty. Felt like they avoid responsibility at every step .not recommended base on my experience. Pls never buy and take service form this company.
1★ · around February 2026 · the company replied
I had my solar panels installed in December and have yet to have them inspected and turned on. What exactly is the point in having panels installed if I can't use them? We've left countless voicemail and nothing has happened yet. It's like they don't exist. Which basically is now the issue. They just don't exist.
3★ · around December 2025 · the company replied
Installation was anything but smooth, many issues from getting inspections, failing inspection, poor follow-up and they NEVER answer ther phone. I just hope when they turn it on it works
5★ · around March 2026 · the company replied
UPDATE: We are five years with the system. First problem. Now the real test on customer service. Charged $350 for "Dispatch Fee". You know its all in the details of the paperwork you don't read when you do all the signing at purchase. Anyway, I paid the fee as I already was shipped the microinverter from Enphase under warranty. Turns out the initial microinverter that was not producing was never connection/registered properly. Really long story, but to keep it short, I am just asking for the dispatch fee back as I feel the system was not 100% at installation. This should be covered under their
5★ · around February 2026
Hello, sir, you’re doing amazing work. I truly admire your journey and I’m a big fan of what you’re building. Keep shining and inspiring us.
5★ · around February 2026 · the company replied
We has a great experience with Ricky Martinez! Quick to respond the job he did on our HVAC was done it the best way, he has gone above and beyond and really recommend him!
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- solar panel installation 43
- professional crew 28
- courteous staff 24
- power wall 19
- sales process 15
- quick installation 15
- cost savings 14
- no pressure sales 10
- cost of solar panels 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
EPA certified
“services in Austin and Houston. As EPA-certified professionals, we ensure every job is…”
24/7 availability
“Pro-level purification working 24/7 so your air stays clean without you…”
Years in business
“solar panels in the U.S.A. for over 10 years, which meet or exceed all industry…”
Licensed
“our experienced, certified, and licensed technicians provide reliable and…”
Its website also mentions financing, warranty and free estimate, but not in a sentence we can quote cleanly.
Elsewhere
- It is also reviewed on ConsumerAffairs, Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
- It posts on X, Facebook and Instagram. A page that stopped posting years ago tells you something a listing will not.
When they say they are open
- Sunday
- Closed
- Monday
- 9 AM to 5 PM
- Tuesday
- 9 AM to 5 PM
- Wednesday
- 9 AM to 5 PM
- Thursday
- 9 AM to 5 PM
- Friday
- 9 AM to 5 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Who Google shows alongside them
Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.
- Solar Edge Pros4.8★ · 406
- Central Texas Solar & Services4.9★ · 53
- Delta Solar Power4.8★ · 232
- Solar Service5.0★ · 501
The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.
Other installers around San Antonio
- CompanyRating breakdown1–2★Newest review held
Solar Service
5.0★ · 501 reviews
0%
Newest held review this monthSolar Edge Pros
4.8★ · 407 reviews
4%
Newest held review this monthCAM Solar
3.5★ · 293 reviews
35%
Newest held review last monthTriSMART Solar
4.1★ · 221 reviews
21%
Newest held review this monthOrius Solar Care+
4.9★ · 122 reviews
2%
Newest held review 8 months oldAtma Energy
5.0★ · 105 reviews
1%
Newest held review this month
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Freedom Power?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.