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Solar Installer GuildUnited States · independent

General Solar Water Heaters.

Solar energy equipment supplier · Mesa, AZ

What the listing shows you

3.0★

4 Google reviews

What it doesn’t

50%

rated 1–2★

typical in the Laveen area, 16%

Newest review held

Sep 2021

no held review in 5 years

Google's rating breakdown · all 4 reviews

Rated 1–2★
50%
typical in the Laveen area, 16%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 4 reviews we hold

Its one and two star share is 34 points above the typical installer in the Laveen area. Across Arizona, 6 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 4 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Laveen area, on one axis

0% rated 1–2★55%

Each mark is one company we hold in the Laveen area whose Google breakdown has been read, placed by its share of one and two star reviews. General Solar Water Heaters. is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2020

    I worked with Steve. I had my solar hot water heater replaced under warranty, then removed and replaced when my roof was replaced. The fittings on the water heater were over torqued and started leaking after the roof replacement, but this was after the original water heater warranty ran out. I was forced to buy a new hot water heater. During the water heater replacement process I found that my solar collectors were not secured to the roof and had shifted. I couldn't even get them to return my phone call. This roof replacement was performed in 2014.

  • 1★ · around September 2019

    This is horrible business. I did install solar system from them. I tried to call them many times when our solar system does not working.NO One answer my calls or call me back although I leave voice mail ten times. Horrible business, avoid them pleasesss

  • 5★ · around September 2021

    I was a little concerned when I saw the previous reviews...even though there were just a handful...I even had another company come out and quote and paid that company $60 just to come out and quote....the other company was far more expensive....like $800 more....they wanted to change the brand of tank, add an accumulator tank, more valves, etc. I just wanted my leaking solar water heater replaced. So I went back to General. Kent said he'd order the tank....didn't ask for any money....called me a few days later and he and another guy came out and installed it the next day. Really cool guys....n

  • 5★ · around September 2019

    So glad that we contacted General Solar to add a new water heater. Steve came out to our house and had the job done in a little under an hour. Their customer service was amazing. They are a smaller company, so you get to deal with the owners. Not just somebody that has no skin in the game. I would recommend going with them for your water heater needs. Next up we are going to be adding to solar to our house. Thanks General Solar!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

When they say they are open

Sunday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Laveen

1–2★3★4★5★gauge 0–20%typical here, 16%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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