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Solar Installer GuildUnited States · independent

Direct Solar America

Solar energy company · Phoenix, AZ

What the listing shows you

3.9★

48 Google reviews

What it doesn’t

25%

rated 1–2★

typical in the Laveen area, 16%

Newest review held

Sep 2022

no held review in 4 years

Google's rating breakdown · all 48 reviews

Rated 1–2★
25%
typical in the Laveen area, 16%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
68%
of the 25 reviews we hold

Its one and two star share is 9 points above the typical installer in the Laveen area. Across Arizona, 27 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 25 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Laveen area, on one axis

0% rated 1–2★55%

Each mark is one company we hold in the Laveen area whose Google breakdown has been read, placed by its share of one and two star reviews. Direct Solar America is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2022 · the company replied

    Edit: it took the company so long to get the system working properly and to get my information submitted that I have to pay $7,000 MORE THAN WHAT THEY TOLD ME. My state rebate was supposed to be $20,000 and it was only $13,000 bc it took them so long to get organized and would go MONTHS to get back to me. DS of A is trying to say their contract states that it not a guarantee, but an estimate. And they said it very rudely btw, even though I’ve been extremely patient. I don’t think their numbers were approximate enough to be considered estimates. I think they should make this right considering t

  • 1★ · around August 2021 · the company replied

    After a few messages and initial assessment, I signed the contract but the representative dropped the communication completely over a couple of months. I contacted the installation company they put contract under with me, and they don't have me in the system at all.

  • 1★ · around August 2021 · the company replied

    Pablo, Brian Odle, Jessica Hernandez are all a scam. This company has no moral and zero standards. They are 3rd party and are very unprofessional. They have zero capability of running a business. MY RECOMMENDATION IS TO NEVER DO BUSIESS …

  • 5★ · around August 2021 · the company replied

    System saves a lot on electricity bills! Get it now and save in the long run.

  • 5★ · around August 2021 · the company replied

    Great company very professional, answered all my questions, Very fast install

  • 5★ · around August 2021

    Had a great experience with Direct Solar. Process went smooth and efficiently . Very attentive staff and answered all questions we had. Thank you!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panels 14
  • saving money 9
  • power bill savings 7
  • communication 4
  • sales rep 4
  • problem solving 2
  • property investment 2
  • customer care 2
  • easy to work with 2
  • fast install 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

    Its website also mentions free estimate, but not in a sentence we can quote cleanly.

    Elsewhere

    When they say they are open

    Sunday
    Closed
    Tuesday
    9 AM to 5 PM
    Wednesday
    9 AM to 5 PM
    Thursday
    9 AM to 5 PM
    Friday
    9 AM to 5 PM
    Saturday
    Closed

    As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

    Who Google shows alongside them

    Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

    The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

    Other installers around Laveen

    1–2★3★4★5★gauge 0–20%typical here, 16%

    Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

    What we don't know

    • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
    • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
    • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

    Something wrong here? Tell us and a person will read it.

    Do you run Direct Solar America?

    Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

    Claim this listing