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Universal Solar Direct of Arizona

Solar energy company · Tempe, AZ

What the listing shows you

4.7★

109 Google reviews

What it doesn’t

6%

rated 1–2★

typical in the Scottsdale area, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 112 reviews

Rated 1–2★
6%
typical in the Scottsdale area, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
42%
of the 114 reviews we hold

Its one and two star share is 4 points above the typical installer in the Scottsdale area. Across Arizona, 119 of the 269 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 114 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Scottsdale area, on one axis

0% rated 1–2★35%

Each mark is one company we hold in the Scottsdale area whose Google breakdown has been read, placed by its share of one and two star reviews. Universal Solar Direct of Arizona is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2024 · the company replied

    Frustrating experience , shameful bad service , we are hooked with a 55000$ loan for installations of roof panels and back up battery in our garage and after 6 months nothing is working , SRP confirmed no solar generation and we are stuck with paying loan and big electric bills . And no one from this company is coming to look at the connections after months and months of asking them to do that they barely respond and found excuses . Good luck getting Scammed from universal solar direct ! On to legal procedures !
  • 1★ · around August 2024 · the company replied

    We had solar put in and per contract they said any leaks from solar panels they would fix. Well got a leak. They had a company out to fix it but was still leaking. When we called multiple times again they said they wouldn't fix it. So we paid ourselves to have a roofing company fix it. Our roofing company said it wasn't fixed properly and leaking through 3 bolts. Now have no leaks. When we reached out to them with pictures and statement from our roofing company they still denied to reimburse us stating they don't honor our warranty since we had another company fix it. Extremely disappointed In
  • 1★ · around August 2023 · the company replied

    I just received an unprofessional cold call from a supposed rep from this company. It could have been a scammer posing as this company but they used all their information. Once I mentioned the "do not call registry" the tone changed and they became offensive.
  • 3★ · around August 2024 · the company replied

    Utility bill has seemingly not reduced by much. My summer bills are still in excess of $700.
  • 5★ · around July 2026

    We are thoroughly impressed with Universal Solar Direct. Brady's expertise and the team's professionalism, including Juan, resulted in a flawless installation and significant savings, thanks to their commitment to follow their words.
  • 5★ · around June 2026

    Universal Solar Direct provided impeccable service from start to finish. Daniel was incredibly helpful, and the installation by Miguel was seamless. Our panels are producing beyond expectations.
  • 5★ · around March 2026

    Very pleased with the full solar + storage install. Panels look sharp and are outperforming projections even in partial shade. Battery charges quickly and discharges smoothly—perfect for our high evening usage. The company handled all utility coordination flawlessly, crew was polite and efficient, and everything was buttoned up nicely. Couldn’t be more satisfied.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • professional company 23
  • skilled team 10
  • warranty handling 8
  • solar array installation 8
  • bills 7
  • efficient tech 4
  • inverter replacement 3
  • local company 2
  • fast installers 2
  • courteous installers 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “saving. We have been in business since 2002. All our employees are in-house, from…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp and the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
9 AM to 5 PM
Tuesday
9 AM to 5 PM
Wednesday
9 AM to 5 PM
Thursday
9 AM to 5 PM
Friday
9 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Scottsdale

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Universal Solar Direct of Arizona?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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