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Solar Installer GuildUnited States · independent

Go Solar Power, A Service Experts Company

Solar energy company · West Palm Beach, FL

What the listing shows you

4.8★

494 Google reviews

What it doesn’t

4%

rated 1–2★

typical in West Palm Beach, 0%

Newest review held

Jul 2026

newest held review this month

Google's rating breakdown · all 494 reviews

Rated 1–2★
4%
typical in West Palm Beach, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
97%
of the 315 reviews we hold

Its one and two star share is 4 points above the typical installer in West Palm Beach. Across Florida, 290 of the 675 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 315 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in West Palm Beach, on one axis

0% rated 1–2★20%

Each mark is one company we hold in West Palm Beach whose Google breakdown has been read, placed by its share of one and two star reviews. Go Solar Power, A Service Experts Company is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around July 2026

    Do not use GoSolar in the state of Texas. Owner and employees will tell you that the company has a local team and will provide great service, while in fact they will out source everything and can’t find service teams to service your system for weeks at a time. You will have to constantly follow up with them as they will not give you any updates.

  • 1★ · around September 2025 · the company replied

    Don't do it. Paid $43,000 for a system with no battery. $330 per month plus $120 electric bills. When i was paying less that $300 for electric. I was supposed to save with this. Paying around$150 more per month. There are only 2 people that live here. That adds up over a 25 year loan. Big regret here. Many promises that weren't true. Tax break you need to be making well over 6 digits to collect on that. Like 1 year review, and nothing. Electricity goes out we loose power. So ill be joining some class action suit pretty soon.

  • 1★ · around August 2025

    Back in February, I left a review expressing my concerns about your service, after which a Zoom call was arranged to address the situation. During that call, I was asked to remove my review with the assurance that the matter would be resolved. Since then, I’ve received occasional emails vaguely stating that you are “working on how to place more panels.” However, there has been no clear plan, timeline, or action taken on your part. To our surprise, our solar panel payment has now increased from $275 to $400 per month without any prior notice or explanation. This is unacceptable and was never di

  • 3★ · around June 2026 · the company replied

    Edit to my initial review after a year with the panels. I’m still very satisfied with the panels and go solar. The issue is that i had to move and NO ONE was willing to take on the loan. People expect to get the panels with the price of the house and not pay for electricity! To make the situation worse, the appraisal really does not see the value of free electricity ! I had to payoff the panels During the transaction of closing on the house making me lose most of the little equity I had in the house. If you know you are staying in your house for sure, it’s a great investment. If not, realize y

  • 5★ · around January 2026

    Richard Astern was excellent in helping me with adding solar panel to my existing solar system. Also, when I called with a question, he always was available to answer my call and questions.

  • 5★ · around December 2025 · the company replied

    12/2025: My solar panels greatly underproduce energy. It was a mistake to install Solar panels. I won't get paid back for 20+ years. 1/2023:Go Solar was great through the entire process. From design, to install, to operation. My system has been producing since Jan 23 & is providing approx what was promised. Justin my salesperson has been awesome with support & questions. Only glitch, a solar panel breaker tripped while we were away, so no production for a while.

  • 5★ · around October 2025

    Go Solar recently completed installations of our 18-kW roof-top solar and two Tesla Powerwall3 batteries (27 kWh). We are very happy with the service provided by Go Solar, and the relatively short time they took to complete the project in spite of the unnecessary delays caused by inefficient Town inspection process. The cost of the project was also very reasonable. The system is running well and our electrical bill has already reduced to almost nothing. Our go-to-person at Go Solar was Richard Astern. Richard is very professional and easy to work with. He was involved throughout our project pr

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 48
  • permitting 23
  • installation team 20
  • smooth process 19
  • professional crew 18
  • quick installation 13
  • respectful staff 8
  • no pressure sales 7
  • roof installation 5
  • battery backup 4

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “but when the Powerwall failed under warranty, they claimed they were not…”

Its website also mentions financing, free estimate and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Facebook, Instagram, LinkedIn and YouTube. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 7 PM
Tuesday
8 AM to 7 PM
Wednesday
8 AM to 7 PM
Thursday
8 AM to 7 PM
Friday
8 AM to 7 PM
Saturday
8 AM to 1 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around West Palm Beach

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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