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Solar Installer GuildUnited States · independent

Horne Enterprises

Solar energy company · Napa, CA

What the listing shows you

5.0★

6 Google reviews

What it doesn’t

0%

rated 1–2★

typical in California, 1%

Newest review held

Aug 2022

no held review in 4 years

Google's rating breakdown · all 6 reviews

Rated 1–2★
0%
typical in California, 1%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 6 reviews we hold

Its one and two star share is 1 point below the typical installer in California. Across California, 788 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 6 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in California, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in California whose Google breakdown has been read, grouped by their share of one and two star reviews. Horne Enterprises is in the highlighted group.

What reviewers said

  • 5★ · around August 2022

    I purchased my home's SunPower solar panels and battery through Horne Enterprises and am very happy with my experience. Alex Horne made the experience seamless and easy. He was also extremely knowledgeable and answered all of my questions and concerns. Additionally, and importantly, he was very responsive whenever I had questions for him. If you are considering adding solar to your home, I strongly suggest using Horne Enterprises to get that done.

  • 5★ · around August 2022

    The level of customer service at Horne Enterprises was outstanding. When I did not understand exactly what the solar panels were going to provide with our trees, Alex provided a detailed shade analysis. He also was able to provide an attractive roof quote and upgrade our main amp panel for free. My wife and I love the new color of our roof and panels. The installation was seamless. I was told when the panels were to be installed and all deadlines were met!

  • 5★ · around August 2022

    Alex Horne is an excellent sales person for Solar installations. Our was quite difficult and he led us through the process nicely. We are still working with Alex to get our system to produce the electricity need to cancel our PG&E bill.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • installation 2
  • process guidance 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

When they say they are open

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in California

1–2★3★4★5★gauge 0–20%typical here, 1%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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