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Baker Home Energy

Solar energy company · Escondido, CA

What the listing shows you

4.8★

3,056 Google reviews

What it doesn’t

4%

rated 1–2★

typical in the San Diego area, 2%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 3,062 reviews

Rated 1–2★
4%
typical in the San Diego area, 2%
Posted an update
5 months ago
the company posting to its own Google profile
Replies to reviewers
91%
of the 569 reviews we hold

Its one and two star share is 2 points above the typical installer in the San Diego area. Across California, 640 of the 1,529 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 569 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the San Diego area, on one axis

0% rated 1–2★20%

Each mark is one company we hold in the San Diego area whose Google breakdown has been read, placed by its share of one and two star reviews. Baker Home Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026 · the company replied

    Hadleigh was a pleasure to work with, and performed all the external troubleshooting steps very competently and with clear communications. He confirmed that the relevant circuit breaker would trip with excessive load, but couldn't find a loose connection that would explain the intermittent outages (which was clearly documented in the paperwork I gave him). However, the same can't be said for the back office, who misrepresented the application to me of Baker's outrageous $750 charge for a diagnosis if the problem is not related to Baker'sinstallation or materials. I was told by Amanda that she
  • 2★ · around July 2026

    On 7/8/26, Baker sent tech Josh, to do an inspection of my Carrier 4-zone home air conditioner, which had twice shut itself down. I provided Baker with the lockout error code that the system sent me. Josh was personable & professional. He did the inspection and told me that he would send me the estimate via email. On 7/10, I had not received the estimate, so I called Baker to have it sent to me. I received it that day. It indicated that a PCS condenser fan motor replacement was needed ($1116 est), but it gave no explanation of what brought the tech to that conclusion. On 7/14, I called Baker t
  • 1★ · around July 2026

    Called twice - talked to an AI and booked a Tesla charger install for last weekend. No show. Called day of install and a person told me they’d get a sales rep to call back same day. Never heard from them.
  • 3★ · around July 2026 · the company replied

    Our solar was reconnected without any issues, but charging a former customer $1,200 to reconnect solar after our panel upgrade felt like too much. It took less than 2 hours. The office had said it would be $750 if it took less than 2hrs.
  • 5★ · around August 2026 · the company replied

    Chris and Mike from Baker Home Energy were terrific! They were professional and clear in their communication and all around good guys. Work was efficient and clean. I was amazed by the before and after photos of my solar panels. Great job. Highly recommend!
  • 5★ · around August 2026 · the company replied

    Outstanding customer service and highly skilled technicians. Uncommon in this day and age.
  • 5★ · around August 2026 · the company replied

    The guys from Baker are great. Looking forward to seeing them again.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • knowledgeable staff 901
  • courteous staff 186
  • hvac system 153
  • solar installation 127
  • clear explanations 90
  • informative staff 32
  • inverter replacement 13
  • no upselling 12
  • battery installation 9
  • solar panel cleaning 6

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Warranty

    “almost exactly 10 years, when the warranty was up. Called Baker to discuss the…”
  • Free estimate

    “Roofing Contractor. Call us for a FREE estimate for repairs, or any roof work you may…”
  • Established

    “comfortable and protect the planet since 1938. Power. Comfort. Better Living.”
  • Years in business

    “As a financially sound business with more than 86 years of experience, we have the staying…”

Its website also mentions better business bureau and licence number, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under electrical.
  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on YouTube, LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
7 AM to 6 PM
Tuesday
7 AM to 6 PM
Wednesday
7 AM to 6 PM
Thursday
7 AM to 6 PM
Friday
7 AM to 6 PM
Saturday
8 AM to 4 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around San Diego

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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