Inter-Island Solar Supply
Solar energy equipment supplier · Kahului, HI
What the listing shows you
3.4★
8 Google reviews
What it doesn’t
38%
rated 1–2★
typical in the Wailuku area, 8%
Newest review held
Sep 2023
no held review in 3 years
Google's rating breakdown · all 8 reviews
- Rated 1–2★
- 38%
- typical in the Wailuku area, 8%
- Posted an update
- —
- we saw no owner post, which is not the same as none existing
- Replies to reviewers
- 100%
- of the 5 reviews we hold
Its one and two star share is 30 points above the typical installer in the Wailuku area. Across Hawaii, 6 of the 87 installers whose breakdown Google has published carry a higher share than this one.
The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 5 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.
Every company we hold in the Wailuku area, on one axis
Each mark is one company we hold in the Wailuku area whose Google breakdown has been read, placed by its share of one and two star reviews. Inter-Island Solar Supply is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.
What reviewers said
1★ · around September 2023 · the company replied
Called in for details on what panels might be readily available in the store for purchase. The lady who answered was super rude and short with me and didn’t like that I was unsure what exact panel size I wanted. I’m happy to take my business elsewhere
1★ · around September 2022 · the company replied
There is an extremely rude, angry, abusive person running this store. It has nothing to do with the "specialty products", it is the person that is servicing this store. Many people know what they need and they do not need to be abused when they are trying to buy a product from your business. If you are the owner, I would fire that person immediately. I will make sure to get my parts over the internet anywhere else but from this store. NEVER go here!
1★ · around September 2021 · the company replied
I have never been treated worse that I can remember then being here. It was as if they felt like they had a monopoly and didn’t need my business. The lady I spoke with and ultimately met was more concerned about closing the store was not only frustrated at my questions i.assume because I’m a hobbyist. I base that on the fact that she said I have to go I’m dealing with people buying 10 panels. The other two gentleman their seemed shocked at her behavior. I’d rather wait for product from Amazon they go back here. 3/12/2021
5★ · around September 2021 · the company replied
Would like to thank Diane for a quick respond and you can tell she knows her job well. Got my answer within 5 minutes.
5★ · around September 2020 · the company replied
I cannot say enough good things about Mark and the rest of the team. Very helpful whether you're buying one panel or 20. The whole team is very knowledgeable and easy to talk with.
Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.
What reviewers keep mentioning
- helpful team 2
Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.
What the company says about itself
Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.
Years in business
“using Inter-Island Solar Supply for over 17 years…and counting. They not only provide…”
Elsewhere
- It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
When they say they are open
- Sunday
- Closed
- Monday
- 7 AM to 4 PM
- Tuesday
- 7 AM to 4 PM
- Wednesday
- 7 AM to 4 PM
- Thursday
- 7 AM to 4 PM
- Friday
- 7 AM to 4 PM
- Saturday
- Closed
As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.
Other installers around Wailuku
- CompanyRating breakdown1–2★Newest review held
Sunrun
4.4★ · 81 reviews · Kahului, HI
13%
Newest held review 5 months oldMaui Solar Project
4.6★ · 29 reviews
10%
No held review in 4 yearsNETZERO ENERGY - solar installer
5.0★ · 23 reviews
0%
Newest held review this monthNeighborhood Power
4.2★ · 21 reviews · Kahului, HI
19%
Newest held review 6 months oldProVision Solar
4.8★ · 20 reviews · Kahului, HI
5%
Newest held review 3 months oldLAULIMA Solar LLC
5.0★ · 11 reviews
0%
Newest held review 5 months old
Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.
What we don't know
- The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
- We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
- We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.
Something wrong here? Tell us and a person will read it.
Do you run Inter-Island Solar Supply?
Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.