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Solar Installer GuildUnited States · independent

Joule Energy

Solar energy company · New Orleans, LA

What the listing shows you

2.4★

54 Google reviews

What it doesn’t

63%

rated 1–2★

typical in New Orleans, 0%

Newest review held

Jun 2026

newest held review 2 months old

Google's rating breakdown · all 54 reviews

Rated 1–2★
63%
typical in New Orleans, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
39%
of the 54 reviews we hold

Its one and two star share is 63 points above the typical installer in New Orleans. Across Louisiana, 2 of the 47 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 54 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Louisiana ranking

No. 9 of the 9 rankable records in Louisiana →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in New Orleans, on one axis

0% rated 1–2★70%

Each mark is one company we hold in New Orleans whose Google breakdown has been read, placed by its share of one and two star reviews. Joule Energy is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2025

    Watch out for these guys on the road. Was just almost run off the road, flipped off, and brake checked by Joule. Would not want these people anywhere near my home.

  • 1★ · around August 2024

    This company does not answer emails (yes the one that is provided in their response to other reviews) web messages, phone calls or voicemails from current customers with panels under warranty. They never answer the phone and the voice mailbox has been full for at least six months. Our solar panels have been non-functioning for over a year.

  • 2★ · around August 2024

    Haven’t been able to contact in any fashion for 2 months. Unit need service and isn’t working.

  • 3★ · around August 2024 · the company replied

    Have been trying to get in touch with this company. Nothing is working. What is going on?

  • 5★ · around June 2026

    Rob is a very professional and a pleasure to work with. They showed up on time, worked clean, and answered every question we had along the way. Fantastic experience start to finish. These guys are the real deal. Rob made going solar easy!

  • 5★ · around August 2019

    I have used Joule for multiple solar projects in both residential and commercial settings. Installation always goes as promised, energy delivered is per projections, and they respond to service issues promptly. The are the leader in this market and a recommended vendor.

  • 5★ · around August 2017

    We got solar panels last year. Everyone we dealt with was very friendly and professional. Their service is great too. They told us exactly when to file our taxes to get our credit. We did exactly what they said and got our credits, no problem. They work with you on the design, choice of kind of panels, and financing. If there is a problem with the monitoring, they send someone out to fix it asap. They even gave us macaroons during the holidays ;) I recommend them.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • solar panel installation 12
  • system 11
  • messages 9
  • communication 6
  • warranty 4
  • tax credit 3
  • customer experience 2
  • clean work 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around New Orleans

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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