Skip to content
Solar Installer GuildUnited States · independent

Monolith Solar Associates, LLC

Solar energy equipment supplier · Rensselaer, NY

What the listing shows you

4.4★

48 Google reviews

What it doesn’t

15%

rated 1–2★

typical in New York, 2%

Newest review held

Aug 2023

no held review in 3 years

Google's rating breakdown · all 48 reviews

Rated 1–2★
15%
typical in New York, 2%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 24 reviews we hold

Its one and two star share is 13 points above the typical installer in New York. Across New York, 53 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 24 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in New York, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in New York whose Google breakdown has been read, grouped by their share of one and two star reviews. Monolith Solar Associates, LLC is in the highlighted group.

What reviewers said

  • 1★ · around August 2020

    They seemed nice at first. My solar panels aren’t producing and they won’t return any calls. Bring business elsewhere!

  • 1★ · around August 2020

    Install delayed several months. Work was never completed entirely. Now the company won’t reply. Bring your business elsewhere.

  • 2★ · around August 2019

    All was fine UNTIL I HAD A PROBLEM! Service is non-existent.

  • 5★ · around August 2020

    Great company, provided competitive pricing and great service.

  • 5★ · around August 2019

    Monolith was like doing business with a family owned business. Steve, CEO, was great to work with as the entire crew was too. Had a problem with the inverter a year after installment and they were on site asap after I called them. Reccomend Monolith to family and friends.

  • 5★ · around August 2018

    I’ve had my system for almost a year and experienced a problem with the inverter not producing any power. I called the office number and got an after-hours person who quickly had the on-call tech, Danny Palmer, get in touch with me. He was amazing! He kept me informed of each step he attempted remotely and Monolith’s communications with the inverter’s manufacturer. I told him I bet he would have to come to my house to fix it and he responded that he was up to that challenge. Hours later it was fixed remotely. Communications were great. Customer service was great. Danny was awesome. I expected

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • company 15
  • system 8
  • bill 7
  • work 4
  • saving 4
  • consultant 4
  • competitive 3
  • education 3

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

Other installers in New York

1–2★3★4★5★gauge 0–20%typical here, 2%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We found nothing on a website for this company that states a warranty, a licence or how long it has traded.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Monolith Solar Associates, LLC?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

Claim this listing