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Solar Installer GuildUnited States · independent

PlugPV

Solar energy company · Troy, NY

What the listing shows you

4.8★

904 Google reviews

What it doesn’t

6%

rated 1–2★

typical in the Albany area, 6%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 907 reviews

Rated 1–2★
6%
typical in the Albany area, 6%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
68%
of the 556 reviews we hold

Its one and two star share is level with the typical installer in the Albany area. Across New York, 91 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 556 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the New York ranking

No. 22 of the 82 rankable records in New York →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in the Albany area, on one axis

0% rated 1–2★45%

Each mark is one company we hold in the Albany area whose Google breakdown has been read, placed by its share of one and two star reviews. PlugPV is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around August 2026

    I don't usually leave bad reviews, and I want to state right away that I did not get further with this company then whoever just rudely dealt with my phone call. But given the difficultly that existing solar owners have when the original contractors retire / move on, a bit more sensitivity might be called for from a reputable company (I called because many of my neighbors had great things to say!) I called because I have replace my roof and as part of the process remove / re-install my panels. It occurred to me that since everything is 11+ years old, I'm going to have to pay to have it taken o

  • 1★ · around August 2026

    Everything from system design and installation went very smoothly and my system was turned on in early November 2025. Since then I have an error telling me “There is an issue with your Gateway meter measurements. Please contact your maintainer for help.” I have contacted PlugPV, they’ve twice sent a technician who said the system is operating as it should, yet the error persists. According to Jared in accounting (who calls me for the remaining balance I owe) a work order is open on my case, yet no one contacts me to resolve the issues. The production numbers in the app don’t make sense, often

  • 2★ · around August 2026

    Plugpv has no idea how to get permits. What should take 7 days took 6 weeks and always blamed someone else, when it was always their fault. The final completion was 3 months late,(April 2nd) always blaming some other organization for their lack of expertise. After completion never heard from them again. I contacted Enphase and installer for setup and communication information. It is now June 25th and found out I was not getting credited for power exported to electric company. I found out from power company if you are purchasing your electricity third party your local utility does not credit yo

  • 3★ · around June 2026

    From beginning to the end of the project, I was given valuable information and details. The timeline that was given was met. Very pleased with everyone involved,sales, project manager and installers. With only a week of completion, I am seeing energy being produced. Definitely would. recommend Plug PV as a residential solution to ease electric bills. Wanted to update my review and experience with Plug PV. After approximately 2 weeks I had 7 of my 13 panels stop working correctly. I reported it when I spotted the issue. Although I contacted a few people, I didn't get a real response for over a

  • 5★ · around August 2026

    What an amazing group of people work for this company, from sales to project managent, to installation, all professional, friendly, courteous, and helpful. I highly recommend this company 5+ stars

  • 5★ · around August 2026

    Recently had solar panels installed on my house. Plug PV was great start to finish - they explained everything in detail, the install was seamless, and my panels just went live this week! Looking forward to seeing how it goes moving forward, but I can confirm I can see my panels working via the app (which is really cool). This didn't cost me any money up front, and my monthly payment for the panels will be at the average of what I pay National Grid for electricity - so my thought process was if it costs no more, improves my home value, and helps the planet, how can I say no? Highly recommend t

  • 5★ · around August 2026

    Excellent experience from initial contact, through the information and guidance period down to the installation - everything and everyone was extremely competent and professional.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • answering questions 250
  • solar installation 167
  • project manager 128
  • installation crew 91
  • new roof 64
  • smooth process 62
  • informative staff 56
  • easy process 51
  • quick installation 42
  • responsive staff 29
  • knowledgeable sales rep 8

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Years in business

    “YEARS OF COMBINED EXPERIENCE With over 150 years of combined experience in-house, at…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on the Better Business Bureau. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on LinkedIn, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Albany

1–2★3★4★5★gauge 0–20%typical here, 6%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run PlugPV?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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