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Solar Installer GuildUnited States · independent

High Peaks Solar

Solar energy equipment supplier · Wynantskill, NY

What the listing shows you

4.1★

21 Google reviews

What it doesn’t

19%

rated 1–2★

typical in the Albany area, 6%

Newest review held

Dec 2025

newest held review 8 months old

Google's rating breakdown · all 21 reviews

Rated 1–2★
19%
typical in the Albany area, 6%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
0%
of the 21 reviews we hold

Its one and two star share is 13 points above the typical installer in the Albany area. Across New York, 43 of the 247 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 21 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Albany area, on one axis

0% rated 1–2★45%

Each mark is one company we hold in the Albany area whose Google breakdown has been read, placed by its share of one and two star reviews. High Peaks Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around September 2025

    They don’t return phone calls. Had work done a few years ago and cannot get them to return my calls.

  • 1★ · around August 2025

    Purchased a house in 2022 with panels installed by this company. Kevin has gone out of his way to ignore all of my husbands calls for assistance. We ended up needing to hire another company to assist. They replaced over 20 connectors that were melted to the point that they were a fire hazard. Turns out it was a known issue with these specific connectors (according to Kevin with the company reached out). Kevin must be tired of calls to replace. He screened my husbands calls for over a month, answered a call from my number on the second ring.

  • 1★ · around August 2025

    Kevin Bailey is dishonest and does not stand behind his work. I purchased a house that had free standing solar panels installed by High Peaks Solar (Kevin Bailey). Upon purchase I paid Kevin to come over and explain the system to me. I was charged $200 for around 15-20 minutes of his time. He stated that if I had any issues with the system, to reach out and he would assist. Fast forward to 2025, my inverter developed an arc fault detection error code. I called Kevin around 10 times, left 3 voicemails, and 1 email. All were ignored. By chance he answered one call a few weeks later and was not h

  • 5★ · around December 2025

    High Peaks Solar is a bastion of quality in the solar energy industry. Their responsiveness and hard work are evident in the wide swath of projects they complete. It has been a pleasure providing Kevin, Ken, Tiffany, and their team with office and storage solutions for their various sites. I will highly recommend them to anyone who asks!

  • 5★ · around August 2023

    High Peaks installed our system over 5 years ago. It was a quality job with high quality components. It has operated absolutely maintenance free since then. The estimates of kWh production they provide at the time of install has turned out to be very accurate, with slight variations from year to year of course. This year is our highest yet, so there has been no diminishing output.

  • 5★ · around August 2021

    Best in class Solar! Local and independent as well. Kevin goes above and beyond each and every time! We would not work with anyone else.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • system 6
  • company 5
  • design 3
  • house 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Established

    “installing residential PV systems since 2008 in New York State. Prior to that,…”

Its website also mentions free estimate and years in business, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Angi. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on Facebook. A page that stopped posting years ago tells you something a listing will not.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Albany

1–2★3★4★5★gauge 0–20%typical here, 6%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

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