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Solar Installer GuildUnited States · independent

Northeast Generator

Solar energy company · Bridgeport, CT

What the listing shows you

4.6★

132 Google reviews

What it doesn’t

7%

rated 1–2★

typical in Connecticut, 0%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 132 reviews

Rated 1–2★
7%
typical in Connecticut, 0%
Posted an update
2 months ago
the company posting to its own Google profile
Replies to reviewers
79%
of the 28 reviews we hold

Its one and two star share is 7 points above the typical installer in Connecticut. Across Connecticut, 37 of the 112 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 28 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

On the Connecticut ranking

No. 21 of the 36 rankable records in Connecticut →

Ordered by the share of one and two star reviews, weighted by how many reviews stand behind it. It ranks review records, not workmanship.

Every company we hold in Connecticut, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Connecticut whose Google breakdown has been read, grouped by their share of one and two star reviews. Northeast Generator is in the highlighted group.

What reviewers said

  • 1★ · around August 2026

    Purchased a $20,000 unit, including service costs to replace an old generator. Details of the unit can be found below. The company certainly sent me emails to remind me of payments all of which have been made thus far in a timely fashion. …

  • 1★ · around August 2023

    I had a service appt confirmed by email at 8am and I tried to confirm by email - no response. So I called the day before and after waiting 20 minutes was given a window 9am to 11am. Then no one showed up. When I called, I was told I did …

  • 1★ · around August 2023 · the company replied

    Did work outside of my contract with out my approval then lied about getting approval. Ended up costing almost 800 dollars for a oil change and a battery

  • 5★ · around August 2026

    Further updated: after a lot of work and trouble shooting on NEG’s end, our system is up and working and we are so happy and fascinated by the whole system. It was a complex project and we appreciate the tireless follow through from Andrew to get our system working! So happy with it and it is incredible to see it all working! Thank you! Update: NEG has been very responsive and working with us to resolve the issue. Communication and problem solving has been fantastic. Extremely dissatisfied with the communication and job that was done at our home. NEG sold us on a powerwall that was supposed to

  • 5★ · around June 2026

    We have relied on Northeast Generator for 14 years and their service, pricing and fairness is excellent. We recently sold our home and the generator ATS panel failed 10 days before closing. NE and in particular, Addison, went out of his way to find and secure a compatible unit at a reasonable price and got it installed and tested with a couple of days to spare. I would definitely use them for generator related needs especially since I've heard horror stories from friends who went with other providers.

  • 5★ · around May 2026 · the company replied

    Very nice people. Technicians are always friendly and very helpful.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • technicians 24
  • generator maintenance 16
  • regular maintenance 15
  • standby generator 13
  • courteous staff 6
  • generac generator 5
  • generator installation 5
  • trenching 2
  • generator performance 2
  • backup power work 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Woman owned

    “making it a third-generation, woman-owned family business. The company has…”

  • Years in business

    “has been servicing our home for over 10 years. Their service technicians have…”

Its website also mentions warranty, free estimate and 24/7 availability, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under kitchen bath.
  • It is also reviewed on the Better Business Bureau and Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.
  • It posts on X, YouTube, Instagram and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Closed
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
Closed

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • The Generator Guys, LLC4.8★ · 98
  • Kay Generator Company4.7★ · 54
  • A & J Generator & Equipment LLC4.8★ · 132
  • Cannondale Generators Inc.4.4★ · 220

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers around Bridgeport

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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