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Solar Installer GuildUnited States · independent

Outstanding Heating and Cooling

Solar energy equipment supplier · Kettering, OH

What the listing shows you

4.9★

251 Google reviews

What it doesn’t

2%

rated 1–2★

typical in Ohio, 0%

Newest review held

Jun 2026

newest held review 2 months old

Google's rating breakdown · all 251 reviews

Rated 1–2★
2%
typical in Ohio, 0%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
84%
of the 251 reviews we hold

Its one and two star share is 2 points above the typical installer in Ohio. Across Ohio, 46 of the 113 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 251 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in Ohio, on one axis

none

1–5%

6–10%

11–20%

over 20%

Every company we hold in Ohio whose Google breakdown has been read, grouped by their share of one and two star reviews. Outstanding Heating and Cooling is in the highlighted group.

What reviewers said

  • 1★ · around August 2023

    I had a prepaid service contract for my A/C and Furnace. I made an appointment 2 months ago for my A/C to be checked. My appointment was for Friday, 5/26/23. Their office called me on Wednesday, 5/24/23, asking if they could reschedule me because they had a LONG TIME customer needing service. The parts for their LONG TIME customers A/C were coming in on Friday and they did not want this LONG TIME customer to be without air conditioning. The first appointment available was 2 weeks away. I told them I needed to keep my appointment since my A/C is not working either and I had arranged time off wo

  • 1★ · around August 2023 · the company replied

    Had gentleman out. Heat was not working. He blew my transformer on my heat unit and then charged me to replace it. Called company about it and ask for a refund for item her blew, no refund given. Now, went to turn my air on and it doesn't work. Most likely due to something he blew when he blew my transformer.

  • 1★ · around August 2021 · the company replied

    I wheat with this place due to 5 star rating,,..my tech was very friendly professional my concern is that he told me he had to replace a part and told me price of part plus labor which I agreed too, however after he replaced part he he couldn’t fix unit still due to not being able to hook up his equipment,,..I gues my concern was Or is why not let me know that prior replacing parts so now I’m out price of labor, service fee and price for replacement part for $301 and Back exactly where I started but $301 less in my pocket ..,like I said the tech was nice just doesn’t seem fair ,,,normally our

  • 3★ · around June 2026

    TLDR: The company was recently bought out by A1 Mechanical, so be sure to check recent reviews and not the old ones they're still riding on. They're expensive - I personally feel he intentionally overcharged us. When I asked about the breakdown he skirted the question which was even worse as far as trust. He had good customer service and did the job, but the pricing did not feel honest or reasonable. --- Much better service than other companies I called - starting with my phone call answered by a real person and not a robot pretending to be a person. They came out same day (initially scheduled

  • 5★ · around February 2026

    I would highly recommend Outstanding Heating and Cooling. My older gas furnace was short cycling in one of the coldest days this winter. I was so worried it was failing. Outstanding came out and said everything was fine and then ask to see my furnace filters. Come to find out, my very pricey anti pollen filter was not allowing any cold air return and furnace was over heating. It was a relief and he replaced the filter with just a cheap less dense filter and it’s worked fine through the entire brutally cold winter. I feel I can trust Outstanding with my HVAC needs. They do not try and sell me w

  • 5★ · around February 2026

    Outstanding came to the rescue with little notice and very very fair cost for a no heat situation at a shopping center. We will be calling them again!

  • 5★ · around February 2026

    We had an HVAC install after our unit failed during an extreme cold weather event. Eddie was courteous and responsive, and the turnaround on the install was fast.

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • furnace repair 30
  • knowledgeable technician 13
  • preventative maintenance 13
  • heat pump installation 8
  • fair quote 6
  • helpful tech 5
  • professional installation 5
  • duct work 4
  • estimate process 3
  • prompt technicians 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “preventative maintenance plans, and financing options with approved credit Free,…”

  • Warranty

    “and long-term solutions A 100% satisfaction guarantee to ensure you’re delighted with the…”

  • 24/7 availability

    “workmanship and attention to detail 24/7 emergency service available for…”

  • Established

    “served our friends and neighbors since 2010, and our 5-star customer reviews…”

Its website also mentions nate certified, but not in a sentence we can quote cleanly.

Elsewhere

  • Google also lists this company under heating and cooling.
  • It posts on LinkedIn, Instagram, X and Facebook. A page that stopped posting years ago tells you something a listing will not.

When they say they are open

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

  • Kettering Heating & Air4.5★ · 27
  • Kettering-Oakwood Heating & Air4.9★ · 216
  • Watkins Heating & Cooling4.9★ · 1,106
  • Apex Pros Plumbing, Electrical, Heating and Air4.8★ · 2,453
  • Dayton Air Conditioning and Heating Co3.9★ · 15

The ones without a link have no page here, either because Google does not categorise them as solar businesses or because we could not match the name to a listing with confidence.

Other installers in Ohio

1–2★3★4★5★gauge 0–20%typical here, 0%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

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