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Solar Installer GuildUnited States · independent

Payoff Solar

Solar energy equipment supplier · South Jordan, UT

What the listing shows you

4.9★

44 Google reviews

What it doesn’t

2%

rated 1–2★

typical in the Sandy area, 14%

Newest review held

Aug 2026

newest held review this month

Google's rating breakdown · all 45 reviews

Rated 1–2★
2%
typical in the Sandy area, 14%
Posted an update
—
we saw no owner post, which is not the same as none existing
Replies to reviewers
100%
of the 21 reviews we hold

Its one and two star share is 12 points below the typical installer in the Sandy area. Across Utah, 88 of the 167 installers whose breakdown Google has published carry a higher share than this one.

The percentages are Google’s own arithmetic over every review it holds, not a sample we assembled. Separately we hold 21 review texts for this company, quoted below. Google publishes review ages rather than dates, so every date here is approximate.

Every company we hold in the Sandy area, on one axis

0% rated 1–2★30%

Each mark is one company we hold in the Sandy area whose Google breakdown has been read, placed by its share of one and two star reviews. Payoff Solar is the red one. The amber line is the middle of that set, which includes suppliers and maintenance businesses as well as installers.

What reviewers said

  • 1★ · around March 2026 · the company replied

    Complete Scam and Bait-and-Switch Operation. > I arranged to purchase a premium 445W Sunplus solar panel from Matt at Payoff Solar. After we agreed on the hardware, they immediately tried a classic bait-and-switch, telling me they were "sold out" and trying to push a weaker 405W panel on me instead. Despite the changing story, I still made the drive to their location at our specifically agreed-upon time. I arrived, and they completely ghosted me. They wouldn't answer my texts and refused to answer the door. ​I run my own business, and this is the most unprofessional, unreliable operation I hav

  • 5★ · around August 2026 · the company replied

    Excellent service! I placed the order with Matt and received it in San Jose, CA the same week of placing the order.

  • 5★ · around August 2026 · the company replied

    Highly recommended..great to deal with! Pricing and availability topnotchA+seller👍👍 …

  • 5★ · around July 2026 · the company replied

    Payoff Solar was an outstanding experience from start to finish. I ordered and paid for a pallet of 590 watt panels online. After arranging logistics, I arrived at the warehouse a few days later; the pallet was waiting for me absolutely no issues whatsoever. Matt was very professional and helpful from start to finish as were both of his employees who loaded the pallet onto our trailer. Hands down this is the best price you will find anywhere for the 590 watt solar panels and the best customer service anybody could ask for!

Reviewer names are not published here. Negative reviews are shown first because they are the ones a listing hides, not because they are more representative.

What reviewers keep mentioning

  • fast process 4
  • ease of use 3
  • ecoflow 2
  • system 2
  • door 2
  • pallet 2
  • solar needs 2
  • communication 2
  • honest folks 2
  • courteous staff 2
  • couple 2

Topics Google derives from the review text, with how often each appears. A frequent topic is not a good one: “price” turns up in praise and in complaints alike.

What the company says about itself

Taken from its own website. We have not checked any of it, and a sentence on a website is not evidence.

  • Financing

    “competitive pricing and flexible financing options. Our Team Meet the dedicated…”

  • Years in business

    “Matt Newman Founder & CEO With over 15 years of experience in renewable energy,…”

Its website also mentions free estimate, but not in a sentence we can quote cleanly.

Elsewhere

  • It is also reviewed on Yelp. Worth reading before you sign anything: those are a different crowd, and the complaints that reach the Better Business Bureau rarely reach Google.

When they say they are open

Sunday
Closed
Monday
11 AM to 10 PM
Tuesday
5:30 to 9 PM
Wednesday
5:30 to 10 PM
Thursday
5:30 to 10 PM
Friday
11 AM to 10 PM
Saturday
8 AM to 5:30 PM

As Google published them when we last read the listing, not a live check. Ring before you drive anywhere.

Who Google shows alongside them

Google’s own “people also viewed” set, in Google’s order. It is Google’s comparison, not ours.

Other installers around Sandy

1–2★3★4★5★gauge 0–20%typical here, 14%

Ordered by how much we can tell you about each, which is not an order of quality. We do not know which of these is better and would not say if we did.

What we don't know

  • The date above is the newest review we hold, which is not necessarily the newest that exists — we hold a large share of Google's reviews, not all of them.
  • We do not verify licences, insurance or bonding. Nothing here has been checked against a state licensing board.
  • We cannot tell you what an installation costs, and we hold nothing about the equipment they fit.

Something wrong here? Tell us and a person will read it.

Do you run Payoff Solar?

Claim this listing to become its verified contact: correct your own phone number, hours and description, and hear first if anything here changes. Free, reviewed by a person — and it changes nothing about the numbers.

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